Chatbots Product Manager - LLM Assistant at Flohealth

Read by 196 job seekers.

London | Vilnius | Warsaw

We’re quite proud of our achievements…

300M+ downloads, 62M monthly users, #1 by installs in the iOS Health category, 4.9 stars on the App Store (3M+ reviews), backed by 7 VCs, annual revenue at 9 figures, and a valuation close to $1B.

We’re a growing, Series B funded HealthTech building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.

Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.

We’re harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better, with an aim to become the essential health partner to women worldwide.

The Job

GenAI is about to be productised by Flo, empowering our users to take control of their health. We help women harness the power of their body signals through a conversational approach, providing personalised and detailed answers to their questions. With our conversational approach and cutting-edge LLM-based technologies, we are opening a new era in this journey. You will create and manage chatbots that offer personalised conversations using cutting-edge machine learning.

You will be working very closely with engineering and machine learning on a day-to-day basis along with the medical, data privacy, security and legal teams. You will also work closely with our Chatbots product designer, content designer, and UX researcher to design features and ensure the delivery to engineers is seamless. You’ll manage the roadmap, contribute to the company’s goals and make data-informed decisions. Your goal will be to deliver PoCs for AI chatbot work using R&D through 2024 and then develop the strategy into 2024.

Your Experience

Must have:

5+ years of experience in product management including experience working in a technical, data, AI or machine learning PM role. Must have a strong technical background.
Good knowledge of Gen AI trends, tools and technical landscape.
Experienced working with data and analysts
A track record of fast-paced delivery of features and an iterative test-and-learn approach.
A proven track record of thoughtful, user-focused insights that have led to successful consumer product launched
Demonstrated ability to handle ambiguity and work collaboratively with cross-functional teams
Excellent stakeholder management ideally having worked in regulated environments and can easily work with clinical, legal, data privacy, and security teams.
Excellent written and oral communication, interpersonal, and negotiation skills, technically conversant, and able to collaborate easily with engineers and designers
Experience using quantitative and qualitative insights to make data-driven product decisions

Nice to have:

Prior experience working in healthcare

What you'll be doing

You'll be responsible for:

Running the day-to-day of the team - organising sprint work, running refinements, working with engineers including ML engineers, to write epics and stories, running user story mapping to explore new features. Ability to work independently to unblock engineers and problem-solve.
Collaborating with a product designer, content designer and UX researcher - designing features, running rapid user testing and handoffs to engineers.
Leading the team in establishing initiatives that are set and measured as part of the company OKR process
Creating AI chatbot strategy and vision aligned with the company's vision
Uncovering the user needs and problems, prioritising them using quantitative and qualitative data
Managing clear, thoughtful product requirements and feature descriptions to help teams work efficiently and effectively
Applying a combination of qualitative and quantitative approaches, customer understanding, and product intuition to inform your decisions and approach
Defining and monitoring product success metrics using data-driven goals
Partner with the content chatbot team and conversation designers to create a well-defined user experience.
Being a reliable and proactive member of an established team

Salary Range:
Lithuania - Starting from €4700 gross per month.

Ranges may vary depending on your skills, competencies and experience.

Reward

People perform better when they’re happy, paid well, looked after and supported.

On top of competitive salaries, Flo's employees have access to:

A flexible working environment with the opportunity to come into the office and work from home
Company equity grants through Flo’s Employee Share Option Plan (ESOP)
Paid holiday and sick leave
Fully paid female health and sick leave, in addition to holiday and regular sick leave
Workations - an opportunity to work abroad for two months a year
Six months paid maternity leave, and one months paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
Career growth, progression, and learning development resources
Annual salary reviews
Unlimited free premium Flo subscriptions
A whole host of other benefits (health/pension/social schemes)

Our Culture

We’re problem solvers, we’re adaptable, we’re empathy driven and results led.

People here like working in a fast-paced, multi-national, multi-cultural and ever changing environment. Everyone has an impact on a powerful mission, and is happy to roll their sleeves up to ideate solutions and put them in place. Being part of a growing business means that sometimes it's not easy and we work hard, but our mission is always at the forefront of what we do.

Diversity, Equity and Inclusion

The strength of our workforce is in the diverse backgrounds of our employees, and Flo is committed to applying its equal opportunities policy at all stages of recruitment and selection. This means recruitment and selection of talent into Flo Health companies is only based on individual merit and qualifications directly related to professional competence. Shortlisting, interviewing, and selection will always be carried out without regard to gender identity or expression, sexual orientation, marital or civil partnership status, color, race, nationality, ethnic or national origins, religion or beliefs, ancestry, age, veteran status, mental or physical disability, medical condition, pregnancy or maternity status, trade union membership, or any other protected characteristics.

By applying for the above role, you confirm that you have reviewed our privacy notice for job applicants: https://flo.health/privacy-policy-for-job-applicants

Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $60,000 - $80,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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