Our Mission
At Big Health, our mission is to help millions back to good mental health by providing fully digital, non-drug options for the most common mental health conditions. Our digital therapeutics — Sleepio for insomnia, Daylight for anxiety, and SparkRx for depression — provide treatment anytime, anywhere.
In pursuit of our mission, we’ve pioneered the first at-scale digital therapeutic business model, in partnership with some of the most prominent global healthcare organizations, including CVS Health and the UK’s NHS. Through product innovation, robust clinical evaluation, and a commitment to equity at scale, we are designing the next generation of medicine and the future of mental health care.
Our Vision
Over the next 5-10 years, digital therapeutics (DTx) will transform the delivery of health care worldwide, providing access to safe and effective evidence-based treatments to billions. Big Health is in a prime position to take the lead in this transformation.
Big Health is a remote-first company, and this role can be based anywhere in the US. We encourage you to apply even if you don’t meet 100% of the job requirements.
Join Us.
As the Clinical Product Lead, you will be responsible for providing clinical expertise within our Product Development processes. This role will be a critical part of the Clinical Programs function and embedded within the Product Development Studio, partnering with Product, Design, Engineering, and Research. This role will be responsible for ensuring that Big Health’s products maintain clinical validity and effectiveness, and continue to innovate based on clinical science. The Clinical Product Lead will co-design product features, develop content across digital programs, as well as contribute to the development and oversight of our safety and risk procedures. Working closely with the Regulatory and Legal teams, this role will also be responsible for compliance and quality across Big Health’s digital products and human-delivered services. They will use data to inform decisions about user experience, clinical programming, and product evolution in partnership with the Clinical Research Team. The role will report to the Senior Director of Clinical Value & Evidence as a part of the Clinical Programs function.
Job Responsibilities:Co-create effective, engaging digital mental health programs including user journeys, designs, features, and navigation in partnership with other Clinicians, Product Designers, Engineers, and Product ManagersApply clinical subject matter expertise to the development of Big Health products across every stage of the product development lifecycleResponsible for creating CBT (or other evidence-based interventional content), educational, and assessment content across product offerings and servicesApply an understanding of data collection to support program use, patient experience, and program value demonstrationLead clinical quality & safety procedures and risk escalation processes. Serve as primary escalation point for questions related to clinical concernsReview features and bugs and advise on prioritization based on clinical impactContribute to Care Navigation operations, particularly as it relates to safety and riskDesign protocols and audit/monitor care navigation services to ensure best practicesDevelop and maintain a patient council for ongoing collection of user feedbackCollaborate with marketing to develop and lead customer webinars, blog postsCollaborate with medical affairs to compellingly and clearly describe key clinical features to support Big Health’s position in the marketRepresent the clinical voice, expertise, and perspective within and outside the companyRequired Skills and Experience:Professional qualification in clinical studies (e.g., Ph.D., Psy.D., M.D.)Maintain a clinical license in at least one US stateSubject matter expert on mental health and CBT, bonus if depth in one or more of insomnia, depression, and anxiety, bonus if expertise with adolescentsDemonstrated knowledge of the product development processesBasic technical knowledge and familiarity with tools like Figma, Whimsical, Confluence, Jira etc.Prior experience working successfully in a startup or fast paced environmentSelf-starter, knows how to identify and fill their own knowledge gaps and consult effectively; solution orientedExcited to roll up their sleeves and create content and programming themselvesComfortable with handling clinical risk decisions and training others to do the sameA strong working understanding of the US healthcare systemStrong communication and presentation skills with an ability to clearly communicate clinical rationale to non-clinical audiencesHighly collaborative and skilled at cross functional partnership and execution - ability to lead through influence and partnershipClear, compelling, and informative writing skillsBonus if experience with/interest in clinical researchSee more jobs at Big HealthRelated jobs
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