Community Manager at Superbet

Read by 130 job seekers.

Brazil

It’s an exciting time to join Superbet, we’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life.

We’re set to launch the Superbet brand is Brazil and we have big plans to take the market by storm.

At Superbet, innovation is a big part of our brand strategy and there is nowhere this comes to life better than in our very own social network – SuperSocial.

Sport is the most highly engaged conversation on the planet, and when you layer on the thrill and excitement of sport betting it’s a recipe for success.

In our home market of Romania, Supersocial has thousands of highly engaged users and is frequented by a roster of brand ambassadors and influencers who surprise and delight our users.

It’s clear that Brazilians love sport and social media and we’re now looking for a seasoned community manager to make Supersocial the most exciting sporting conversation in Brazil

The role

You’ll manage our community of users, stimulating conversation and ensuring the community thrives.
You’ll work closely with our marketing, brand and product teams to ensure we deliver the best possible experience for our community.
You’ll work with the marketing and brand team to develop an innovative community engagement strategy that makes Supersocial the sport conversation that our community tell their friends about and spend increasing time chatting, sharing and enjoying the content
You’ll manage and facilitate activity with our influencer and ambassador network to ensure we create moments of real community pulling power.
You’ll work with the marketing team to promote Supersocial and rapidly scale our community.
You’ll liase with operational, product and CS teams to ensure any customer issues that arise in the community conversations are quickly dealt with, demonstrating our customer-centric approach.

About you

At least 3 years in a customer operations or social community management role
An understanding of the sport betting sector either via professional experience or personal interest
Experience working with a digital first business and interfacing with product teams
A customer first approach, with strong interpersonal skills
A love of sport and ability to engage others effectiviely in the conversation

About us:

We are a tech & entertainment company founded in 2008, with a dream of bringing exciting, technology-powered entertainment in sports & gaming to millions of customers around the world.
Our group is present in 10 countries, in terms of operations or tech hubs, with the most important markets being Romania, Belgium, and Poland.
The Superbet team gathers more than 4.500 people, acting as the major driving force behind our success.

Tech-powered global entertainment platform

At Superbet, technology and innovation are at the heart of everything we do. Our tech hubs in Zagreb, London, and Bucharest are focused on developing the best proprietary technology, innovative products, and new ways to engage with our passionate customer base.
Following record-breaking years for the Group, we are moving ever closer to our goal of exciting the world. Our plans are big - expanding our presence in Central and Eastern Europe and creating a unique experience for our customers.

Our Credentials

The world's largest private equity fund, Blackstone Inc., recognized our vision. That's why we received a strategic investment of 175 million euros in 2019.
As leaders in compliance and best practices, we are members of the International Betting Integrity Association (IBIA) and the only company which has won four times the Best Sports Betting Operator in CEE award at the Central and Eastern European Gaming Conference (CEEGC).

Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between not published . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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