Company: The mission of Well (https://www.well.co/) is to transform healthcare through our unique impact to our members' health and happiness. We do this through our differentiated consumer experience and world-class data and analytics engine that drive engagement and behavior change. Our product -- a consumer health engagement platform -- integrates concierge services, behavioral health, telemedicine, care management and wellness services to drive sustained engagement, lower costs and improve the health of members. In addition to our product, we know our team makes us unique. We’re a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees.  We promote an employee- and member-centric culture, which you can learn more about here: https://www.well.co/careers.

Position: Content Development Intern (Part-Time) 

Reporting To:  Senior Health Content Associate

Location: Chapel Hill, NC

Start Date: June 3, 2024, with the expectation that this role will work 20-25 hrs per week over the summer, transitioning to 10-15 hours per week in the following academic year (minimum). 

Compensation: $20 per hour

Position Summary

As part of the Health Content team, the primary mission is to develop, refine, and build content that supports Well’s goal to offer end-to-end health and wellness support for all members to improve total health and reduce costs. 

• You will partner closely with our Senior Medical Director, Senior Behavioral Health Director, and ops team to create, review and publish member-facing clinical content
• You will support operational processes, including final review of content and efforts to streamline our approach and increase efficiency
• You will build short and long-form content into our app platform utilizing an internal development tool
• You will assist in testing and editing content prospectively and retrospectively
• You will ensure technical rigor and adherence to the detailed editorial guidelines for all Well content
• You will complete a final research project on a health topic, doing a deep dive on what Well’s content offers already and areas of future development
• You will take personal responsibility for keeping all Well systems and data, including sensitive member data, secure and safe, according to Well data and security policies and HIPAA guidelines

Preferred Qualifications:

• Currently enrolled undergraduate students or Bachelor’s Degree recipients, preferably in a health or healthcare-related field (BS/BA)
• Industry knowledge and experience in healthcare, public health, and/ or healthtech
• Interest in creating, refining, and adapting clinical content 
• Excellent communication and collaboration skills
• Research experience and analytical skills
• Flexible, self-starter who is willing to learn, adjust and adapt 
• Ability to work in a fast paced start-up environment, maintaining focus on efficiency and consistent improvement
• Meticulous attention to detail, management of deliverable timeline. 

Additional Job Information

Well is on a mission to redefine the healthcare experience. This is an opportunity to re-shape healthcare for America. We are developing solutions to improve the quality and affordability of healthcare.  We welcome team members who are passionate about that mission. We embrace diversity and are committed to building an inclusive team.

Well is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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