Read by 18 job seekers.

Bangalore, India

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future.

Job Summary

Nielsen‘s mission is to help marketers and media companies measure and improve advertising performance by accurately reporting on what consumers watch, see, or hear (whether on television, the web, in print, or on the radio).

As a Support Engineer, you will be expected to bring new and fresh ideas to the company and help our field staff by bringing immediate relief to their day to day applications related support needs. As a part of 24/7 support team you will be responsible for application availability, support, maintenance and delivery.

Requirements

Analyzes, and documents software applications

Tests, installs, upgrades and maintains software applications

Ability to reverse engineer code and understand legacy application functionality

Assist in deployment of customer features

Assist in troubleshooting and developing technical solutions related to software and setup errors for field engineers, technicians, and customers

Escalate urgent problems requiring more in-depth knowledge to appropriate internal resources

Participate in the activities of product teams

Assist in installation, configuring and maintaining networks in a Unix or Unix-like environment

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