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Tonsser is hiring a

Customer Support Intern (FR)

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Paris
Posted 15 hours ago
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Job Description

Since its launch in 2015, Tonsser has become the leading football app and platform for young players, focusing on creating equal conditions and opportunities for players to unlock their potential. After building a thriving community in the Tonsser app and across social media, we are now locked in on international expansion in Europe and out of Europe for 2025 and 2026.

As we work to add more value, give visibility and provide more opportunities for youth players in France, England and the Netherlands, Tonsser is looking for customer experience Interns for various missions.

The Job

In this internship, you will become part of the Customer Experience team, with a focus on User Support and Engagement. Your main task will be to solve the support tickets our users submit through the app.

The internship will yield invaluable experience in communicating with users, understanding them and sharing insights and learnings to improve the product. User Support will always take priority.

Finally, if the user support is under control, you might work on our in-app content, which aims to increase user engagement and retention.


All internships are, by default, unpaid.
Start Date: Ongoing Recruitment
Length: 2 months

Your colleagues say you are:
  • Ambitious
  • Curious by nature
  • A people person
  • Entrepreneurial
  • Reliable beyond compare
  • Problem-solver
  • Unafraid to float ideas

  • Your mother says you are:
  • Competitive, but kind
  • Dedicated, and sees things through
  • High performer, but always humble

  • About Tonsser
    Offices in Paris, Berlin and HQ in Copenhagen
    Backed by international investors, top level football players and founders of companies like Spotify, Booking.com, Peakon, Vivino ...

    Being part of Tonsser means you're working on something very exciting: Shaping the future of football. Through technology we've seen a way to impact how new talents can be empowered and discovered; we're changing the game of football by placing the power where it belongs: in the hands of the 265 million performers of the sport. For the football players to be in control, they need their own football identity.

    That's why we've built an app empowering football players to showcase their achievements and determine their success.

    Curious to know more about us?

    Download the app for iOS or Android.
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    Salary Information

    Salary: $25,000 - $45,000

    🤖 This salary estimate is calculated by AI based on the job title, location, company, and market data. Use this as a guide for salary expectations or negotiations. The actual salary may vary based on your experience, qualifications, and company policies.

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