Job Description

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role

Our team is looking for an Operations Associate who will be an integral part of our business operations team. You will work across the whole organization (Eng, Operations, Sales, Account Management) to define critical business processes. You will have end-to-end ownership -ensuring efficient execution and driving business metrics.

What You’ll Do

• Data retrieval within multiple systems via Excel, CSV, etc.

• Data analysis, data visualization, and data migration

• Data compilation and advanced analysis via Excel and Google Sheets

• Own execution and outcomes

• Drive operational metrics

• Understand the business in and out to be proactive about solving emerging problems

What You Have

• Deep experience in data analysis

• Strong technical mindset to spec and deliver on process improvements

• Excellent at breaking down problems into smaller pieces

• Systems thinking: you understand how various components interact to produce a desired

• outcome

• Extreme Ownership: you care about the details and hold yourself to the highest standard

• of work product

• Comfortable with ambiguity, context-switching, and a fast-paced environment

Requirements:

• Excel and Google Sheets required

• Ability to translate complex data insights into actionable business recommendations

• Data storytelling — presenting findings to non-technical stakeholders

• Collaboration with cross-functional teams (e.g., Product, Marketing, Finance)

• Report building and dashboard creation for various audiences

• Understanding of KPIs and business metrics relevant to the organization

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com or @commure.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.