As a Digital Sales Planner, you will be responsible for building digital media plans and supporting the Sales team in managing the day-to-day agency/client relationships and the pre to post sales process in order to achieve company revenue goals. You will be a member of a highly motivated Digital Ad Sales team at NBCUniversal where account relationship building, and customer satisfaction are keys to a successful candidate.

Duties and Responsibilities

• Team up with Account Director(s) and Account Managers on the Sales team to understand agency/client goals and objectives and brainstorm solutions
• Work with all internal departments (Sales, Marketing, Planning Management, etc.) on the development of client RFPs in the pre-sale process
• Create media plans that meet client needs and maximize revenue for NBCUniversal
• Work closely with Planning Managers to tactically drive company-wide goals and improve operational sales process
• Manage client relationships and deliver superior customer service
• Liaise with Ad Ops to ensure campaigns go live as expected
• Combine data analytics and client feedback to configure, operate, and optimize campaigns to meet client objectives
• Communicate with internal teams across Planning, Inventory, Digital Billing Specialists [DBSs], and Ad Ops to ensure campaign performance and help coordinate any needed escalations or resolutions with sales/client
• Ensure post-campaign research studies are properly coordinated, where applicable
• Coordinate with Account Directors on development of renewal strategies based on client/program insights