Reporting to the SVP, Legal, AI Innovation & Legal Operations, the Director owns the operating strategy, roadmap and execution for the Legal Department’s financial management, outside counsel and external-provider management, e-billing and related governance, within the broader strategy, priorities and resource parameters established by the SVP.

Responsibilities

• Advise and partner closely with attorneys, Finance, HR, Procurement, law firms and other external providers to improve cost predictability, deliver measurable financial savings, strengthen provider performance, and support informed decision-making
• Establish matter-level financial management standards, including matter budgets, accruals, reporting, forecast updates, variance thresholds and escalation requirements
• Own the Outside Counsel Guidelines and related governance, and drive firm compliance with billing, staffing, and other applicable terms
• Manage the full external provider lifecycle, including firm selection, competitive RFPs, onboarding and offboarding, engagement terms, panel and preferred-firm strategy, scorecards, business reviews, and performance intervention
• Lead annual and off-cycle rate negotiations, rate benchmarking, alternative fee arrangements, and other value-based pricing models
• Own the e-billing platform and invoice review workflow, including timekeeper rates, accruals, automated and manual review rules, and escalation of noncompliance, billing leakage, or inappropriate staffing
• Lead the business-side implementation, migration and optimization of legal e-billing and spend-management platforms, including requirements, data conversion and validation, process redesign, reporting validation, user adoption and vendor transition; partner with technology teams on technical implementation, integrations and ongoing support
• Own the commercial and financial management of Legal Operations technology and service vendors, including sourcing support, pricing, contract and renewal strategy, budget management and vendor performance, in partnership with the SVP, applicable business owners and Procurement
• Report quarterly on spend, forecast accuracy, savings and cost avoidance, billing compliance, firm performance, and vendor performance, with clear recommendations for action
• Lead, coach and develop direct report(s); establish clear priorities and performance expectations; review work product; provide actionable feedback; and support the direct report(s) professional development