Director of Partnerships Strategy at Charlie Health

Read by 22 job seekers.

New York, NY

Why Charlie Health?

We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment.

At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms.

Every member of our team shares a deep commitment to this mission. If you’re driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare.

About The Role

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

Strategic Channel Prioritization
- Develop a data-driven framework for evaluating and prioritizing strategic channels, including employers, education, government agencies, national providers, and digital health companies
- Assess and refine resource allocation based on channel performance, market dynamics, and organizational goals
- Continuously monitor and measure the efficacy of each channel, providing actionable recommendations on whether to expand, optimize, or pivot investments
Partnership Strategy Development
- Conduct market research and analyze industry trends to identify strategic opportunities that align with Charlie Health's mission and objectives
- Design and implement partnership strategies to address both short- and long-term growth opportunities
- Collaborate with Business Development representatives to ensure strategies are actionable and aligned with on-the-ground execution
Cross-Functional Leadership and Alignment
- Drive internal alignment across departments (e.g., sales, marketing, clinical, and operations) to ensure strategic partnerships are supported and prioritized effectively
- Lead resource allocation discussions to support high-priority initiatives and partnerships
- Foster a collaborative environment to align goals and execution plans across the organization
Implementation and Execution Oversight
- Support the implementation of strategic partnerships by acting as a key facilitator between Charlie Health and partner organizations
- Oversee project management for partnership lifecycles, including scoping, contracting, program design, and launch
- Ensure partnerships are operationally set up to drive measurable success, leveraging internal teams to streamline processes
Measurement and Optimization
- Establish and monitor key performance indicators (KPIs) to evaluate the success and ROI of partnerships.
- Analyze performance data to optimize existing relationships and inform future strategies
- Deliver regular reports and insights to senior leadership to support data-driven decision-making
Industry Expertise and Representation
- Act as Charlie Health’s in-house expert on relevant markets and partnership opportunities, providing insights and strategic guidance to internal stakeholders
- Represent Charlie Health at industry events, conferences, and trade shows to enhance visibility and network with key stakeholders

Requirements

Bachelors degree in Business, Analytics, Finance, or similar analytical subject area
8+ years in strategy, partnerships, or business development roles, preferably in healthcare or a related field
Proven experience leading strategic initiatives and managing cross-functional teams
Strong track record of analyzing market trends and creating actionable strategies
Exceptional analytical and problem-solving skills with a data-driven approach to decision-making
Strong interpersonal and communication skills, with the ability to influence stakeholders at all levels
Proficiency in CRM tools (e.g., Salesforce) and familiarity with partnership lifecycle management
Expertise in project management and driving initiatives to completion
Passion for healthcare services
Highly analytical, with an ability to construct data-driven recommendations
Exceptional communication, interpersonal, listening and relationship-building skills
Microsoft Office proficiency—Word, PowerPoint, Excel
Resourceful with a natural ability to problem solve
Proactive self-started and natural multitasker
Meticulous attention to detail

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $175,000 and $210,000 per year at the commencement of employment. The target total cash compensation range, including potential bonus, will be between $229,000 and $273,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

Our Values

Connection: Care deeply & inspire hope.

We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.
We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.

Congruence: Stay curious & heed the evidence.

We ask “why” five times before we’re satisfied with the answer. We don’t stick to the status quo; we challenge our assumptions and remain humble.
Above all, we’re results-oriented. When we find data that calls our original plan into question, we modify or pivot.

Commitment: Act with urgency & don’t give up.

We work as swiftly as possible. The mental health crisis is relentless, and so are we.
Our clients don’t give up and neither do we. Persistence is our superpower.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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