Position Overview: The Suites Host will act as the primary provider of service for Suite Guests in our venue. Suite Hosts provide a variety of customer service duties for our guests in an expert, professional, and friendly manner.

Are you an experienced and dedicated customer service professional? We'd love to hear from you!

Responsibilities

• Greet Suite Guests with a smile and provide outstanding service.
• Ensure all guests have the appropriate ticket to access a suite/loge box.
• Assist guests visiting a suite/loge who have the proper passes.
• Inspects suite/ loge boxes pre and post event to ensure cleanliness/safety.
• Assist guests with directional and informational inquiries by demonstrating a strong knowledge of the facility and event(s).
• Assist Suite Guests with any requests and/or problems as they arise.
• Anticipate the needs of the Suites guests.
• Report any problems and/or concerns to Supervisor.
• Gather item(s) left behind in a suite and return to suites event manager to be logged.
• Other duties as assigned.

Minimum Qualifications:

• One (1) year of customer service experience.
• Exemplify a strong dedication and willingness to provide outstanding customer service.
• Good problem solving skills.
• Possess strong interpersonal communication skills.
• Ability to stand for prolong periods of time.
• Flexibility to work evenings, weekends, and holidays as needed.

Pay Range: $21.38 USD/hour