• Greet visitors and/or check or scan tickets in a pleasant and professional manner.
• Direct or escort guests to their seats, and answer any questions regarding showtimes, events or parking.
• Check seating area for broken seats, trash, spills and other lost items prior to doors opening to general public and at the event's conclusion.
• Keep all portals and aisleways clear of debris, obstructions, and patrons.
• Inform guests about the location of restrooms, refreshment stands, guest services and all exits.
• Present a calm demeanor and encourage positive interaction with guests.
• Provide extra assistance to any guests in need.
• Enforce arena rules, no smoking policy, and any event-specific guidelines.
• Monitor guests activity to ensure the safety of an event.
• Follow all emergency protocols and guide audience members to the exits in the event of an emergency.
• Other duties as assigned.

• High school diploma or GED.
• At least 6 months of customer service or usher experience preferred.
• Flexibility to work evenings, weekends, and holidays.
• Strong interpersonal and verbal communication skills.
• High level of motivation, persistence, and perseverance in working with various group of people.
• Ability to work as a member of a team.
• Ability to stand for extended periods of time and/or lift 50lbs.
• Ability to read and write.
• Bilingual and multi-lingual applicants are strongly encouraged to apply.
• Must be 18 years of age or older.
• Must submit to and pass a background check.

Pay Range: $12.77 USD/hour.