Read by 300 job seekers.

Missisauga, Ontario

WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

Greenshield Specialty Pharmacy is a specialty pharmacy and healthcare company focused on the handling and service of injectable, infused and biologic medications. We provide high quality service by strategically focusing on chronic autoimmune and neurological conditions, such as: rheumatoid arthritis, gastrointestinal diseases, dermatological diseases, stroke rehabilitation, migraines, and multiple sclerosis. An organizational dedication to program innovation and R&D has allowed GreenShield to design and deliver superior healthcare solutions over the years, which has earned them a premium reputation with patients, physicians, and medication manufacturers. GreenShield Specialty Pharmacy truly creates a complete patient experience as it works with patients, physicians, clinics, hospitals, and nursing homes on all aspects of treatment.

We are a premier specialty pharmacy services provider, offering innovative programs, exceptional service, and superior value. For our patients, we are committed to achieving better health.

Established in 2007, NKS Health is a specialty pharmaceutical services company focused on the handling and service of injectable, infused and biologic medications. NKS Health provides high quality service by strategically focusing on chronic autoimmune and neurological conditions, such as: rheumatoid arthritis, gastrointestinal diseases, dermatological diseases, stroke rehabilitation, migraines, and multiple sclerosis.

An organizational dedication to program innovation and R&D has allowed NKS Health to design and deliver superior treatment solutions over the years, which has earned them a premium reputation with patients, physicians, and medication manufacturers. NKS Health truly creates a complete patient experience as it works with patients, physicians, clinics, hospitals, and nursing homes on all aspects of treatment.

We are a premier specialty pharmacy services provider, offering innovative programs, exceptional service, and superior value. For our patients, we are committed to achieving better health... NKS Health.

Job Summary

An NKS Infusion Coordinator oversees and coordinates all aspects of our infusion services across the GTA and Ontario as well as providing support when required to our national network of partners.

As the primary point of contact for patients, nurses, infusion centres and physicians, the NKS Infusion Coordinator works closely with the NKS Pharmacy Team to provide all services associated with infused pharmacy services and dispensing of specialty medications.

What you will do?

Oversee daily functions of all NKS infusion centers in the Mississauga Network.

In coordination with patients, nurses, patient support programs, the pharmacy team, and the physician (if necessary), meet established timelines for scheduling and confirming infusion appointments.

Schedule all infusion appointments and manage the nursing calendar with nursing and clinic availability on an ongoing basis.

Provide clinic cover sheets for all upcoming infusion appointments to the dispensary team at least 2 business days prior to the scheduled delivery, or as requested

Prepare delivery of supplies and other items for delivery to infusion centers

Coordinate with nurses and oversee that all infusion centers are well stocked with respect to supplies, including with snacks and water

Set up all new infusion centers according to NKS Standards in coordination with the nursing manager

Be the first point of contact for all nursing and scheduling inquiries, in coordination with the nursing manager

Reconcile all PIR and Nurse time sheets

Negotiate for best shipping and supply rates for ordering IV clinic supplies

Respond to telephone and email inquiries from patients, clinicians, and patient support programs

Request and reconcile refills with Specialists and ensure most up-to-date prescriptions are on file

Arranging delivery and receival of free-of-charge medication for select patients

Preparing invoices and maintaining patient accounts.

Other responsibilities as assigned

What you will need?

Medical administrative experience – 2 years minimum

Experience using patient management scheduling systems ( ie: Accuro)

Proven ability to work effectively as part of an interdisciplinary team and demonstrate competence in performance of case management, providing patient education, virtual assessments/interventions and documentation

Excellent organizational, problem-solving, decision making, conflict resolution and critical thinking abilities.

Excellent interpersonal, listening and communication skills (written and verbal), ability to direct conversations and target specific issues

Highly proficient in using technology including: computers and software programs

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Take a minute to get to know us better by clicking here to watch our short video.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $45,000 - $55,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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