Insights Analyst III, Publishing Insights, Project L

At Riot, we deliver unforgettable gaming, esports, and entertainment experiences to our fans around the world. Publishing is how we connect with those players, and Publishing teams focus on creating harmonized, holistic experiences around and across our entire product portfolio. Core capabilities include marketing, strategy, commercial partnerships, community management, player support, localization, and other experiences that span across products.

Publishing Insights is a team of business strategists, researchers, and analysts that sits within Publishing Strategy & Operations, focused on deepening Riot’s understanding of how to connect with players and fans. Our work uncovers meaningful insights that help teams translate product strategy into Publishing actions, define our audience needs and motivations, and measure and test business performance. 

As an Insights Analyst on this team, you will serve as the voice of our players and fans in critical and complex business discussions. You will work across the entire organization to conduct studies and lead strategic and analytical projects that inform Publishing tactics, systems, and experiences with a focus on Project L, a platform fighting game and the newest addition to Riot’s growing list of titles. You will report into the Publishing Insights Senior Manager for Runeterra games (League of Legends, Teamfight Tactics, and Legends of Runeterra, etc.). This individual contributor role is a hybrid work position, with some work onsite and some work from home. The onsite work location is at our global headquarters in Santa Monica, CA.

Responsibilities:

• Deepen our understanding of players - like motivations, behaviors, and demographics beyond gaming products - through quantitative research and analysis
• Measure and analyze the impact of investments and provide thought partnership to brand and product managers on tactics and KPIs, including reporting and retrospectives
• Build regular reports and design and execute retrospectives for major Publishing investments to gather insights and improve future strategies
• Manage and own stakeholder relationships with brand and product managers, ensuring effective communication and collaboration
• Lead the analysis of complex and large data sets to derive valuable insights for Publishing tactics and experiences
• Present results to audiences with a range of technical proficiencies, and communicate effectively with stakeholders about project progress and timelines

Required Qualifications:

• Bachelor's degree in Business, Analytics, Statistics, Psychology, or a related quantitative field
• 6+ years professional work experience in Management Consulting, Banking or Finance, Business Strategy, Consumer Insights, or Research
• Proficiency in conducting complex analysis and synthesizing data to inform business decisions
• Demonstrated experience in designing and creating reports and slide presentations for executive audiences
• Excellent interpersonal skills and ability to craft and present reports and presentations for non-technical audiences
• English language proficiency

Desired Qualifications:

• Love of video games (especially fighting games and Riot Games!)
• Experience with quantitative research, including survey design and analysis
• Familiarity with research and data platforms such as YouGov, GlobalWebIndex, Talkwalker, and Qualtrics
• Advanced in Excel, Powerpoint, and/or Tableau

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

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