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Bowen Hills, Australia
Hello and Kia Ora!
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At Entain, as the customer is at the centre of everything we do. We are looking for a Junior Workforce Planner to join our dynamic Client Services team to ensure our Client Services departments are fully equipped to meet forecasted service level requirements. Your role will be key in optimizing resources and providing regular updates on contact centre workforce performance.
Where and how you can work
This role is located in Brisbane, Australia (HQ). At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model (the ability to work from home), ensuring work-life balance and individual preferences.
We are looking for candidates who have the flexibility to work across the entire week including Fridays, Saturdays, and Sundays.
Your day-to-day...
What you'll bring...
Entain Lifestyle...
Who are we?
At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.
We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.
We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.
As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.
If you are interested in applying for a Junior Workforce Planner role, please hit apply now.
Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $45,000 - $55,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.