Review purchase order and invoice discrepancies to ensure timely vendor payments and accurate accounting processes

Support warehouse operations and implementation efforts by providing recommendations that help achieve on-time delivery and inventory fill rate targets

Monitor warehouse management systems to maintain inventory accuracy, product integrity and reconciliation. 

Source products and negotiate pricing with domestic and global vendors

Manage order fulfillment processes to support timelines for new store openings, refreshes, and existing franchise locations

Drive continuous improvement initiatives focused on operational performance, efficiency, and cost reduction across the supply chain

Identify, troubleshoot, and resolve vendor performance issues while maintaining strong day-to-day supplier relationships

Collaborate cross-functionally with internal departments to support operational and business initiatives

Support global franchise supply chain operations, including freight coordination, customs, and import/export logistics

Maintain inventory control processes to ensure product availability and minimize stock shortages or overages

Assist with forecasting, procurement planning, and supply chain reporting as needed

Ability to manage multiple priorities in a fast-paced, dynamic environment

Strong interpersonal and relationship-building skills

Excellent written and verbal communication skills with both internal teams and external vendors

Self-motivated with the ability to work independently in a remote environment

Strong analytical, organizational, and problem-solving skills

Strategic thinker with a proactive approach to process improvement

Proficient in Microsoft Excel, Word, and general business systems

Experience managing vendor relationships, inventory processes, and warehouse operations

Experience with NetSuite or similar inventory management/ERP & WMS systems

Flexibility to support global clients and cross-functional teams across varying time zones