Who we are

We drive sales of Mindbody software and ClassPass inventory, but that’s not all. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented.  

About the right team member

The Manager, Sales Development leads a global team of sales development representatives who are essential to sales quality and efficiency within the ClassPass Corporate Sales team. This role includes management, planning, analysis, sales process optimization, and sales program implementation.

About the Role

• Lead a team of global Sales Development Representatives in creating qualified opportunities for the global Corporate sales team
• Develop recommendations for team staffing and hire and onboard new team members if needed
• Establish team targets and effectively coach team members to hit those targets
• Create and maintain CRM dashboards to provide reporting on key metrics and analytics related to SDR efficiency
• Accurately forecast team and individual quota attainment
• Proactively identify opportunities to improve team efficiency and output, and implement new processes accordingly
• Partner with sales leadership to develop and implement outbound lead generation strategy
• Collaborate with Marketing to ensure tight management and analysis of inbound lead management and quality
• Develop and ensure accurate preparation of sales reports for leadership presentations
• All other duties as assigned

Skills & experience

• Bachelor’s degree preferred
• 3+ years of previous management experience is desired.
• 3+ years of related sales or marketing experience; B2B outbound sales experience is preferred.
• 3+ years of experience creating and implementing efficient processes.
• Expert-level knowledge of Salesforce (CRM), SalesLoft and LinkedIn Sales Navigator or similar tools.
• Expert-level Excel skills