As the Manager, Customer Relationship Marketing (CRM) you will be responsible for the development of one-to-one digital relationships with runners, growing retention, building engagement with Brooks, and developing runner profiles of our customers. Through the leadership and management of our email marketing, SMS, data collection and integrated marketing partnerships, you will deliver a personal running partner experience through relevant, timely, and personalized touchpoints that connect and build relationships with runners to inspire them to trust, love, buy, and rave about the Brooks brand. You will drive the Brooks Running business and engagement through our dynamic email and SMS marketing program and other CRM programs. You will manage the execution of the customer relationship marketing strategy and influence the digital touchpoints to grow retention and engagement to the brand. You will lead and manage the CRM team to ensure seamless execution of department programs and initiatives.