Manager Network Infrastructure & Studio Support at Playstation - United States, Madison, WI

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

We are seeking a skilled and experienced Manager: Network Infrastructure & Studio Support to lead the team responsible for delivering robust, secure, and high-performance network services across our global portfolio of game development studios. Location: Hybrid – Primarily remote, with travel to studios in the US, UK, and EU

Role Summary

We’re looking for a Network Infrastructure Manager to lead a small distributed team focused on delivering secure, resilient, and high-performance network services to our game development studios.

This role leads all aspects of engineers supporting studios across North America, Europe, and Asia Pacific. It blends operational oversight with technical depth to ensure LAN, remote access, and connectivity services meet the demanding needs of creative and live operations teams.

While not a hands-on engineering role, you’ll bring the experience to review, question, and guide technical decisions, ensuring quality and stability across our infrastructure.

Key Responsibilities

Lead and develop a globally distributed team supporting studio network infrastructure and services.
Act as a partner concern point for complex or high-impact issues, ensuring timely resolution and transparent communication.
Oversee delivery of LAN, remote access, and connectivity platforms that support both development and live operations.
Work closely with studio technology teams to align service delivery with production requirements and timelines.
Contribute to annual budgeting and planning discussions for studio network infrastructure.
Manage relationships with vendors and service providers, ensuring contract performance and service quality.
Support the evolution of a global, follow-the-sun operational model to enhance availability and responsiveness.
Champion standards and processes that reinforce reliability, performance, and security across all studio environments.

Required Qualifications

5+ years of demonstrated ability in enterprise or studio network infrastructure, including 2+ years leading teams.
Expertise in LAN technologies, design, and operations.
Familiarity with Palo Alto, Juniper, and Meraki platforms in a multi-site enterprise setting.
Solid understanding of remote access and cloud connectivity solutions.
Demonstrable ability managing distributed teams and coordinating cross-regional operations.
Superb communication skills with both technical and non-technical partners.
Experience engaging with internal partners in demanding, fast-paced environments.
Willingness to travel internationally on a quarterly basis (US, UK, and EU).

Desired Skills

Background in the gaming or digital media industry, particularly supporting creative or development environments.
Knowledge of SD-WAN, infrastructure-as-code, or DevOps principles in network operations.
Exposure to live operations or real-time production support.
Understanding of ITIL or other service management frameworks.
Experience supporting 24/7 or multi-time-zone operational teams.

Work Expectations & Impact

This is a hybrid, remote-first role with occasional on-site collaboration. You’ll play a key part in ensuring developers have the stable, secure connectivity they need to create world-class games and that live operations stay smooth under pressure.

Success in this role means maintaining high availability, consistent studio satisfaction, and dependable connectivity wherever our teams work.

Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$146,100—$219,100 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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