Manager of Product Design at AlayaCare

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Montréal, Quebec, Canada

About AlayaCare:

AlayaCare is revolutionizing the way home health care is delivered. Our leading cloud-based software allows our clients around the world to manage their employees, scheduling, billing, and enable better delivery of care. We are a fast-growing SaaS company with a team of 550+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home health care software solutions. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.

About the Role:

Reporting to the Director of Product Management, the Manager of Product Design will oversee a growing team of product designers, fostering best practices, methodologies, and design processes. A crucial aspect of the role involves evaluating the technical skills of designers and providing mentorship to help them achieve their full potential. The Manager of Product Design will also play a key role in defining and promoting user experience throughout the organization and will be responsible for the AlayaCare design system. 

A day in the life:   

Manage and mentor a team of designers, providing guidance, feedback, and career development support.
Develop and execute a design strategy that aligns with the company's goals and product roadmap.
Advocate for user-centered design principles and ensure that design solutions meet the needs of our customers.
Collaborate closely with Product Managers, Engineers, and other stakeholders to define design requirements, priorities, and project timelines.
Improve and streamline the design process, from ideation to implementation, within an agile development environment.
Maintain a high standard of design quality and consistency across all projects.
Stay up to date with design tools and technologies and ensure the team is equipped with the necessary resources.

What you bring to the team:

8+ years of experience in product design
3+ years of experience managing of team of designers
College’s or Bachelor's Degree in Design, Human-Computer Interaction, or a related field
Experience designing digital products on both mobile and web platforms ideally in a SaaS business
Experience in growing and leading design teams
Strong business acumen, capable of aligning design efforts with Product and business strategy
Experience working on complex products with large design systems
Deep empathy for users, a passion for design research, and a preference for data-driven decisions
Excellent collaboration and communication skills
A continuous desire to stay updated with the product design industry, patterns, and tools
Healthcare experience is a plus
Good command of English and French as an asset

Location, and in-office requirements:

AlayaCare supports a flexible hybrid working model, expecting that our employees have a regular in-office presence at their closest office location while offering flexibility for some remote work. Our team encourages in-person collaboration and with this, the preferred candidate location for this position would be within the Greater Montreal Area.

What Makes AlayaCare a Great Place to Work: 

Our products have a positive impact on the lives of countless care workers and care recipients 
Our company has been recognized by the Globe and Mail as one of Canada’s Top Growing Companies and as a recipient of Deloitte's Technology Fast 50TM program award for our rapid revenue growth, entrepreneurial spirit and bold innovation 
Equity in a well-funded, high-growth company 
Hybrid working models with beautiful and creative office spaces to enjoy in prime locations 
Virtual and onsite social events for employees centered around collaboration, learning, and fun, including DEIBA committee events, volunteer events, fireside chats, catered team lunches, celebrations, and team building activities 
Comprehensive group benefits program, including telemedicine 
Employee expense program for health, wellness, lifestyle, professional development and productivity-related expenses 
Parental leave top-up program 
Flexible vacation policy 
Company Wellness Day program for extra time to unwind 
Paid Volunteer Time off Program 
Career growth and learning and development opportunities 
An entrepreneurial culture of transparency, collaboration, and innovation 
Access to our employee perk program for discounts at various participating vendors

If this sounds like the perfect job for you, apply today. As well as joining a great culture and a market-leading company, you will be part of a team making a positive difference in the post-acute care market. If this isn’t the job for you, you may know someone who is a perfect fit. Please feel free to share this opportunity.  

If you want to explore AlayaCare further, please visit our website www.alayacare.com.

Better outcomes, better belonging  

Our team members are unique—like our products and the customer groups that we service. AlayaCare employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a people-centric culture where all employees belong and feel heard.       

Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within AlayaCare's policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration.   

If you require accommodation as part of the recruitment and selection process, please reach out to talentacquisitionteam@alayacare.com. Please note, we do not accept unsolicited headhunter or agency resumes.

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