<b>DEPARTMENT:  </b>   Operations <b>JOB TITLE:   </b>           Operations Manager <b>REPORTS TO:</b>        Assistant General Manager <b>SUPERVISES:</b>       Operations Department <b>FLSA: </b>                        Full-Time | Salaried | Exempt <b>

COMPENSATION

• </b>$75,000 - $85,000 Annually<b>POSITION SUMMARY </b>Responsible for directing and overseeing all Operations functions, and custodial services.
• Coordinates activities across departments and contractors to ensure smooth event execution and facility readiness.
• Maintains compliance with laws, codes, and safety standards; develops policies, procedures, and training programs.
• Manages budgets, inventory, contracts, and vendor negotiations.
• Oversees preventive maintenance, emergency procedures, and special projects such as construction or expansion.
• Acts as a liaison with external agencies and serves as Manager on Duty when required.<b>ESSENTIAL DUTIES & RESPONSIBILITIES</b>- Directs, supervises, and schedules all aspects of Operations, including; Building and Grounds; Event Conversion, ADA compliance; and Custodial Services.- Coordinates the Operations activities with other departments and event-related contractors to ensure facility readiness and smooth operation of events.- Implements and updates facility rules, regulations, policies, and procedures.- Ensures all events are built, advanced, and fulfilled at the highest level with the event management and event operation team.- Provides clear, concise, and timely communication of directives to other departments.- Ensures that the Operations Department receives pertinent information for the most effective use of the facility and staffing.- Authorizes the requisition of equipment and supplies within budget guidelines.- Provides yearly inventory of all equipment.- Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations, and emergency procedures are followed.- Develops policies and procedures to ensure best practice of compliance with laws, regulations, and company standards.- Develops program to train all employees on Fire/Life Safety, Emergency, and OSHA Procedures.- Investigates, analyzes, and resolves operational problems and complaints.- Conducts periodic staff meetings to discuss procedures, problems, and policy changes.- Negotiates with vendors, unions, contractors, and/or service providers.- Develops and implements preventive maintenance schedules, emergency procedures, safety, and Risk Management policies in compliance with all Corporate and governmental regulations.- Acts as a liaison to public utility, environmental, and energy agencies.- Serves as MOD (Manager on Duty) as required.<b>SUPERVISORY RESPONSIBILITIES</b>Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.<b>QUALIFICATIONS</b>To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<b>EDUCATION AND/OR EXPERIENCE</b>- Bachelor&#39;s Degree, preferably with a major in Management or Maintenance Engineering.- Minimum of 2 years’ experience in Supervising or Managing in a similar facility.- Additional experience may be substituted for education.<b>SKILLS AND ABILITIES</b>- Excellent organizational skills.- Ability to prioritize and manage multiple projects simultaneously.- Good written, verbal, and interpersonal skills required; ability to interact with all levels of staff, including management.- Ability to effectively supervise staff.- Professional presentation, appearance, and work ethics.- Knowledge of Microsoft Office including Excel- Ability to work with limited supervision and as a team member.- Requires ability to work at events plus flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours.<b>PHYSICAL DEMANDS</b>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<b>NOTE</b>The essential responsibilities of this position are described under the headings above.
• They may be subject to change at any time due to reasonable accommodation or other reasons.
• Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
• VEVRAA Federal Contractor.