Job Description

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, and the Long Beach Expo collectibles trade show.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.

As Project Manager (Operations, Non-Technical), you will report to the Director of Project Management and will play a critical role within the Enterprise PMO, leading high-impact, operations-focused projects across the organization. This role will focus on driving initiatives that improve and streamline operational processes, while also supporting broader enterprise operations projects as needed.

The Project Manager will drive cross-functional execution, operational readiness, and sustainable project delivery across automation and operations portfolios.

This position is based out of our Santa Ana, CA headquarters on a required hybrid schedule (on-site 3 days per week, non-negotiable). Candidates must also be able and willing to travel both domestically and internationally to support project execution and operational priorities.

What You'll Do:

• Lead and manage operations-focused, cross-functional projects by defining scope, deliverables, timelines, and budgets while adhering to industry best practices. 
• Drive automation initiatives that streamline and scale operational processes, partnering closely with key business and technical stakeholders to ensure successful design, implementation, and adoption.Identify project risks early and implement proactive mitigation strategies to keep initiatives on track.
• Develop and maintain clear project communication channels, regular meetings, documentation, and status reporting across all organizational levels, including teams, stakeholders, and executive leadership, ensuring full alignment and visibility throughout the project lifecycle.
• Continuously evaluate project workflows and metrics, identifying opportunities for process improvements and implementing enhancements to increase operational efficiency and program effectiveness.
• Act as the primary liaison for operational project teams, fostering strong cross-functional collaboration and building trusted relationships with business partners, leadership, and external stakeholders to drive project success and sustainable outcomes.

Who You Are:

• Bachelor's degree in Business Administration, Operations Management, Project Management, or a related field, or an equivalent combination of education and real-world experience demonstrating strong operational and project leadership skills.
• 4–6 years of hands-on project management experience, preferably in an enterprise environment, with a proven track record of delivering operations-driven projects using familiar PMI methodologies, including Waterfall and Hybrid Agile approaches.
• Strong written and verbal communication skills, with the ability to translate complex operational and technical concepts into clear, actionable information for diverse audiences, including stakeholders, cross-functional teams, and executive leadership.
• Highly organized, detail-oriented, and capable of managing multiple projects independently while maintaining precision across documentation, timelines, and deliverables.
• Demonstrated ability to work autonomously, proactively driving projects forward without requiring constant oversight, while also knowing when to escalate or collaborate to maintain momentum.
• Demonstrated experience identifying and implementing automation and process improvements within operational environments is strongly preferred.
• Proven ability and willingness to work on-site 3 days per week in Santa Ana, CA (non-negotiable) and travel regularly to other U.S. and global locations as needed to support project and operational initiatives.

Salary Range: The salary range for this position is $119,340 - $161,460. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.

Reasons To Join Us: 

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision 
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals 
• Vacation: All full-time employees are eligible for paid vacation 
• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays 
• Employee Discounts: Employees receive discounts on select grading services for approved submissions 
• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs 
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities