A Panel Relations Coordinator II within Panel Management is responsible for recruiting and coaching pre-selected individuals and households in Norway that form part of the Nielsen panel. To succeed in this role, you should enjoy speaking on the phone and be comfortable using a PC as your primary work tool.

• Position type: Part-time (12 hours a week over 3 weekday evenings)

• Working hours: 17:00 – 21:00

• Location: Central Skøyen, Oslo (home working is also possible from within Norway)

Responsibilities

Entry-level position performing routine tasks with close supervision, following clearly defined procedures and learning basic skills.

Job Summary 

• Conduct outbound phone calls with families participating in the panel.

• Train, guide, and maintain relationships with panel participants and households.

• Adhere to Nielsen's internal guidelines, procedures, and quality standards.

• Collaborate with various departments across Nielsen to ensure data quality in accordance with our methodology.

• Has no supervisory responsibilities.

• Understands how assigned duties integrate with others in the team.

• Follows established procedures and structured instructions to complete routine tasks.

• Service-oriented with strong interpersonal and communication skills.

• Demonstrates good organizational skills with the ability to work systematically and meet deadlines.

• Capable of working both independently and collaboratively within a team.

• Basic to good computer and systems literacy (familiarity with Google Workspace / Google Tools is a plus).

• Previous administrative or customer service experience is desired but not essential. 

What can we offer you as an employee of Nielsen Media

In addition to a competitive salary and benefits we offer a varied area of responsibility as well as an open corporate culture with numerous development opportunities. Above all, our employees appreciate the ability to work independently in a motivated and very friendly team. Social responsibility, open communication and living our values can be found not only on our homepage, but also in everyday work. An informal atmosphere in a dynamic media company with opportunities for ownership and personal development.

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Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.