Physical Security Specialists (“PSS”) at Major League Baseball (“MLB”) provide continuous staffing for MLB’s Strategic Intelligence & Security Operations Center (“SISOC”) year-round.  MLB’s SISOC supports MLB global operations and the 30 Major League Clubs in a variety of initiatives related to MLB’s corporate security, travel safety, and threat management programs. Major responsibilities include managing the 24/7 SISOC, monitoring MLB’s security technology systems, responding to alarms, providing intake services for security incidents that occur across MLB interests, and providing security officer-style services to MLB’s headquarters office space.

Physical Security Specialists report to the Director, Corporate Security and work closely with other internal and external stakeholders, including personnel from MLB’s Office Operations; Technology Services; Information Security; Human Resources; building management, and others. This position requires shift work outside normal office hours, including nights, weekends, and holidays. Full-time and part-time positions are available.

Responsibilities

• Monitor closed circuit television, alarms, access control, gunshot detection, and other security systems within MLB’s SISOC.
• Greet and provide high levels of service to employees, guests, and VIPs on a daily basis.
• Coordinate daily employee safety and security duties with the Office Operations Department.
• Assist with physical security duties related to VIP visits to the office.
• Maintain strong working relationship with building security (MLB’s landlord).
• Serve in the capacity of a floor warden coordinator in the event of a natural disaster or crisis-related incident.
• Provide emergency first aid (CPR, AED) as needed.
• Contact emergency services (police, fire) as needed, and serve as the coordinator between first responders and those in need of emergency care.
• Respond to any safety/security incidents within the office space.
• Proactively address unusual situations as they arise or are reported.
• Answer the 24/7 MLB Security telephone line, complete initial incident reports, and disseminate to the appropriate personnel.
• Assist with employee-facing security products and reports.
• Play a supporting role in crisis management when needed.
• Monitor global security developments, with an eye toward anything that may affect MLB’s international footprint.
• Provide other overall support and related duties to the Department, as directed.

Qualifications & Skills

• Bachelor’s degree preferred
• One to three years of security services experience preferred
• Experience with operating CCTV, access control, and other security technology systems
• CPR or NY First Responder certifications preferred
• Pass comprehensive background check
• Strong oral and written communication skills
• Ability to receive, assess, and disseminate complex security information in a logical and efficient fashion
• Ability to work independently and as a member of a team
• Highly motivated, self-initiated, critical thinker, analytical mindset
• Professional demeanor, ability to communicate with diverse audiences
• This position is based in New York City and is not eligible for remote work
• This position requires shift work, including nights, weekends, and holidays
• Full-time and part-time positions are available
• Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint) and Adobe Acrobat

Salary Range: $65,000- $70,000 (Base Salary) + Bonus and Overtime

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees. 

Top MLB Perks & Benefits

• Competitive Benefits Package
• Company 401K Contribution
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance