Job Summary: The Premium Seating Ticketing Intern will assist with the day-to-day operations of Premium Seating, including client engagement, CRM management, ticketing operations, event execution and game-day support. This position will contribute to membership experience initiatives, premium hospitality operations and sales support efforts across suites, clubs and related premium spaces.

Duration: This is a seasonal internship running June 2026 through February 2027 (exact start date to be determined).

Duties & Responsibilities

Supports Premium Membership & Game Day Operations by:

• Owning and enhancing the 5280 Room membership experience
• Executing game day and third-party event (3PE) experiences
• Hosting the 5280 Room on game days and 3PE events
• Preparing suites and clubs leading up to event day in partnership with engineering, housekeeping, facilities and sponsorship departments
• Assisting with client drop-offs, stadium visits and alumni suite visits
• Preparing and distributing pre-game field passes for Club 1977, 5280 Room members and suite holders
• Supporting Breckenridge Bourbon Club, United Club and STM game day experiences and gifting

Supports CRM & Client Engagement Initiatives by:

• Executing CRM campaigns including onboarding, renewal and 3PE sales campaigns
• Performing CRM data entry and maintaining accurate client profiles
• Organizing client contract information for Premium Products and United Club
• Assisting with end-of-season client reviews
• Managing KBYG communications for premium products
• Maintaining invitation organization and event record keeping
• Identifying sales and upgrade opportunities for the team
• Prospecting at events with the sales team to help drive business

Assists with Ticketing Operations & Event Planning by:

• Building suites and events within the ticketing platform (Archtics)
• Supporting merchandise and autograph item inventory management
• Assisting with single game suite and half-season suite communication between sales and catering
• Supporting vendor research and event logistics
• Providing meeting support for leadership, including building decks and assisting with presentations
• Assisting sales team with hosting prospecting suites and single-game suites

Supports Strategic & Administrative Initiatives by:

• Assisting with year-round engagement calendar execution for Premium, Club and STM
• Supporting campaign execution including end-of-building extensions
• Providing event support and CRM documentation
• Assisting with away game trips as needed

Minimum Requirements

• Working towards or completed bachelor’s degree from a four-year college or university
• Experience working in an office environment
• Ability to work all home Broncos games, stadium events, nights/weekends and keep a flexible schedule

Preferred Skills & Ability 

• Excellent problem-solving skills and ability to multi-task
• Exceptional verbal and written communication skills
• Prior sales experience
• Prior customer service experience
• Prior experience with Ticketing Software, Microsoft Office, CRM Systems, Sales Enablement Programs
• Detail oriented with strong prioritization and organization skills
• Self-motivated and solutions oriented
• Willing to learn, create and have a desire to succeed

In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary for this position is $19.29/hour.