The Principal Engineer for Digital Workplace Technology is a senior technical leader within NBCUniversal’s Workplace Technology Engineering (WTE) organization, responsible for defining and delivering the next-generation digital workplace platform. This role spans enterprise collaboration, endpoint engineering, and AI platform engineering, including Microsoft 365, Copilot, Power Platform, and enterprise AI solutions. This position plays a critical role in transforming NBCU’s digital workplace into an AI-first productivity platform that powers employee communication, engagement, and innovation.

Responsibilities

Technology Strategy & Architecture 

• Define and lead the technical vision, roadmap, and standards for NBCU’s digital
  workplace platforms across collaboration, endpoints, and AI.
• Own the end-to-end architecture for Workplace Technology Engineering, ensuring
  alignment with enterprise architecture, security, and compliance requirements.
• Serve as a technical authority for complex system design, scalability, and long-term
   platform evolution.

Digital Workplace Platform Engineering 

• Lead design and engineering of enterprise workplace services, including:
• Microsoft 365 (Teams, SharePoint, OneDrive, Exchange Online)
• Identity & security (Entra ID, Purview, Defender)
• Endpoint engineering (Intune, JAMF, SCCM)
• Unified communications, telephony, and conferencing solutions
• Ensure platforms deliver high availability, performance, and security, while reducing operational overhead through automation and standardization. 
• Drive global consistency across workplace technologies supporting hybrid work environments.

AI & Workplace Intelligence Engineering

• Architect and deliver enterprise AI capabilities, including:
  • Microsoft 365 Copilot and Copilot Studio
  • Power Platform (Power Apps, Power Automate)
  • Enterprise AI and low-code automation solutions
• Lead the engineering of agentic AI solutions, automation workflows, and knowledge systems that enhance employee productivity and decision-making.
• Establish standards for:
  • AI governance, security, and responsible use
  • Data protection, privacy, and compliance within AI solutions
• Partner with business stakeholders to identify and prioritize high-value AI use cases across NBCU.

Engineering Excellence & SRE Practices

• Apply Site Reliability Engineering (SRE) principles across workplace platforms:
  • Define and manage SLIs/SLOs
  • Improve observability and monitoring
  • Automate operations to reduce manual toil
• Drive reliability, resilience, and operational excellence across global services supporting collaboration, endpoints, and AI platforms. 

Leadership & Cross-Functional Influence

• Act as a senior technical leader and mentor across WTE engineering teams.
• Lead architecture reviews, engineering design boards, and technical decision-making forums.
• Partner closely with:
  • Workplace Operations
  • Cybersecurity & Risk
  • Enterprise Architecture
  • Product & Business stakeholders
• Influence strategic decisions and ensure alignment between technology investments and business outcomes.

Innovation & Transformation

• Drive modernization initiatives across workplace platforms, including cloud migration, endpoint transformation, and AI adoption.
• Evaluate and integrate emerging technologies in: 
  • Generative AI and LLM ecosystems
  • Digital employee experience (DEX) platforms
  • Automation and low-code development

Enable continuous improvement of employee experience across NBCU’s global workforce.