Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Forest Hills Stadium is located centrally in Forest Hills, within the borough of Queens, NY, a short distance from frequent service by several rail lines. During its first heydey in the 1960s and 70s, the stadium hosted The Beatles, The Rolling Stones, Bob Dylan, Barbra Streisand, and Simon and Garfunkel. Today, icons such as Paul Simon, Alabama Shakes, and Mumford & Sons are back onstage. The stadium operators are proud of their long term vision to bring Forest Hills Stadium to its rightful position in the upper echelon of New York and American musical experience.

PRODUCTION ASSISTANT

Position Summary:

This position is responsible for executing various operational elements around the venue. Production Assistant responsibilities include activation set up, operating points of sale, and assisting guests when issues/problems arise.

Essential Functions:

• Performs Front-of-House Operations including signage deployment, site fixture placement, activation setup, etc.
• Staffing Guest Services, Cash to Card Kiosk & Venue Bag Check
• Assist guests with directional and informational inquiries by demonstrating strong knowledge of thefacility, seating, and event(s).
• Facilitate VIP Parking and entry
• Assist Other Departments as Needed (Artist Hospitality, VIP Programs, Merchandise, Ushers, etc.)
• Assist with administrative duties including signage creation, inventory and credentials.
• Perform other various duties as required or requested by supervisor to fulfill show needs

Required Qualifications:

• A minimum education level of: High School Diploma or its equivalency
• A minimum of 1-2 years of related work experience
• Strong problem-solving skills
• Customer service orientation
• Willingness to learn and adapt
• Team oriented and willingness to assist others
• Must be able to take direction and execute instruction accurately
• Excellent communication and interpersonal skills
• Previous live music production experience is a plus
• Must be able and willing to work evenings, weekends and holidays on a Part-Time basis
• Must be able to commit to a minimum of (15) events throughout the season (approx. 25-30 shows from May to Oct)

Pay Scale: $21.22

OPERATIONS COORDINATOR

Position Summary:

The Production Assistant Manager is responsible for managing the Production Assistant team in executing various operational tasks to ensure that the venue is show ready and remains operating smoothly through the conclusion of the evening.

Essential Functions:

• Assist supervisor in management of Production Assistant team.
• Address escalated guest complaints and/or concerns.
• Communicate within the department and with other departments regarding issues including but not limited to ticketing, ADA requests, guest behavior, guest injuries/illness, broken equipment, safety hazards, VIP guests, etc.
• Assist Other Departments as Needed (Artist Hospitality, VIP Programs, Merchandise, Ushers, etc.)
• Assist with administrative duties including prepping show day materials and taking inventory.
• Perform Front-of-House Operations including signage deployment, site fixture placement, activation setup, etc.
• Perform other various duties as required or requested from supervisor to fulfill show needs.

Required Qualifications:

• A minimum education level of: High School Diploma or its equivalency
• A minimum of 2-3 years of related work experience
• Strong problem-solving skills
• Customer service orientation
• Willingness to learn and adapt
• Team oriented and willingness to assist others
• Must be able to take direction and execute instructions accurately
• Excellent communication and interpersonal skills
• Previous live music production experience required
• Must be able and willing to work evenings, weekends and holidays on a Part-Time basis
• Must be able to commit to a minimum of (25) events throughout the season (approx. 25-30 shows from May to Oct)

Pay Scale: $28.50

Bonus:  This position is not eligible for a bonus under the current bonus plan requirements.

Benefits

: Part-time: This position may be eligible for benefits (ACA qualification).

PRODUCTION OFFICE ASSOCIATE

Position Summary:

This position is responsible for providing information and assistance to all on-site crews, office organization and maintenance, and tracking credentials & equipment. Daytime Production Office Associate & Overnight Production Office Associate positions open.

Essential Functions:

• Responsible for general administrative support activities including preparing and printing documents, maintaining key logs, credential prep and distribution, signage creation, recording relevant on-site events, and organizing electronic and hard files.
• Greet all office visitors and address their needs.
• Manage check in and check out process daily for hired staff and finalize staffing paperwork.
• Troubleshoot timekeeping software, onboarding, and payroll issues as needed.
• Responsible for set up and breakdown of production office and maintain and track inventory.
• Prepare and distribute radios, credentials, and additional supplies and alert supervisor of office inventory needs.
• Create incident reports and assist with First Aid when appropriate.
• Monitor all crews working onsite during the overnight hours and coordinate with venue partners for site access. Troubleshoot issues and monitor completion of tasks.
• Secure the site once all crews have finished for the evening and prepare for new crews to arrive the following morning.

Required Qualifications:

• A minimum education level of: High School Diploma or its equivalency.
• A minimum of 1-2 years of related work experience in a production environment.
• A self starter who is both reliable and punctual.
• Strong interpersonal and communication skills, ability to multi-task and prioritize workload.
• Must be able to work flexible and lengthy hours including nights, weekends, and holidays.
• Overnight Production Office Associate required to work overnight hours.
• Must be able to commit to a minimum of (30) events throughout the season, as well as additional shifts on non-event days.

Pay Scale: $24.93

Bonus:  This position is not eligible for a bonus under the current bonus plan requirements.

Benefits

: Part-time: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.