Job Description

• Support Peacock’s on-demand video fulfillment supply chain and distribution to MVPD clients.
• Ingest and prepare content for delivery to the DTC platform.
• Communicate frequent updates to vendors, third-party clients, network partners, and internal teams.
• Research content availability, assist with backfill, and track ingest status, providing updates to stakeholders.
• Manage program materials, including publishing, ingest, fulfillment, and replacements.
• Maintain media acquisition protocols, partnering with show post teams, TV Distribution, and other content providers on milestones, deliverables, and accountability.
• Maintain trackers for internal and external teams, organizing and submitting defects and escalations as needed.
• Ensure adherence to content prep standards and video encoding requirements, driving efficiencies across publishing workflows.
• Have a strong understanding of technical services and applications, including Compass, Mediator, and Translator.
• Review upcoming titles to ensure contract details and metadata are available.
• Audit content availability and entitlement windowing, proactively addressing anomalies with licensing teams before syndication.
• Uphold publishing guidelines and protocols for on-demand video, continuously improving delivery timelines to distribution outlets under strict deadlines and SLAs.
• Coordinate with various teams to ensure content and necessary details are ready before launch.
• Create, publish, and initiate fulfillment orders for content distribution across DTC and MVPD platforms.
• Ensure consistency in delivery and publishing cadences, adapting as needed while adhering to syndication guidelines, compliance mandates, and promotional obligations.
• Troubleshoot workflow issues and collaborate with necessary teams to resolve them.
• Reconcile and maintain process documentation, including user stories, workflow diagrams, and standard operating procedures.
• Occasionally, coverage for a different shift or date may be required for specific events, with advanced notice provided when possible.
• Assist with additional assignments as needed based on bandwidth and business needs.

Qualifications

Requirements

• A High School Diploma and relevant certification or Associate's Degree in Media or Communications, or equivalent professional experience in broadcast, digital, or post production role.
• A solid understanding of television production, broadcast operations, and/or news/sports/entertainment technical production requirements.

Desired Characteristics: 

• 1+ years of work experience in a production, broadcast environment, post-production or streaming service
• Experience navigating technical systems to organize, analyze, and present data using tools such as Airtable, Power BI, and Jira.
• 1+ years of work experience showing strong computer, excellent communication skills (verbal & written), and facilitation skills  
• 1+ years of work experience in a fast-paced environment requiring troubleshooting, process skills, and exhibiting an ability to adapt to changing scenarios 
• Ability to work under pressure with great attention to detail. 
• Bachelors or 2 year degree in Communications or Media. 

Additional Requirements:

• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
• Must be willing to work in 30 Rockefeller Center, New York, New York or Universal City, California
• Must be willing and available to work any shift including overnight shifts, weekends, and holidays to meet the needs of a 24x7/365 operation, with possibility of schedule changes based on business needs and priorities
• Must have unrestricted employment authorization to work in the United States.
• Must be at least 18 years old
• Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $50,000 - $60,000