The Media Operations team is responsible for Studio Fulfillment—delivers best-in-class client services and order management across NBCUniversal’s expansive portfolio, including Global Distribution, Universal Pictures Group, NBC News, NBC Sports, NBCU Global Networks, and top-tier brands such as Bravo, Sky, Saturday Night Live, and The Tonight Show Starring Jimmy Fallon, as well as local TV stations.

As a Programming Coordinator, you will serve as a key liaison across multiple departments, ensuring seamless delivery of content to distribution outlets. You’ll collaborate closely with internal and external digital media partners, 24/7 support teams, Advanced Media Products, and Engineering to ensure the accurate, reliable, and timely distribution of content across secondary platforms and third-party clients. Key responsibilities include:

• Support brand/client engagement for day-to-day publication of NBCU content to secondary distribution platforms/clients, acting as a point of escalation for programming changes, content issues, content revisions, and special requests.
• Help maintain operational rigor across the entire digital supply chain from inbound content delivery to NBCU facilities to outbound deliveries to multiplatform partners.
• Work across multiple media asset management systems to process and deliver features, trailers, and episodic content.
• Research content availability, assist with backfill, and track ingest status, providing updates to stakeholders.
• Maintain media acquisition protocols, partnering with show post teams, TV Distribution, and other content providers on milestones, deliverables, and accountability.
• Participate in both daily and weekly internal team meetings.
• Provide regular order updates and escalate issues to team Specialist.
• Regularly communicate with internal support teams to ensure content is delivered on time.
• Troubleshoot workflow issues and collaborate with necessary teams to resolve them.
• Coordinator should be able to multi-task and pivot across projects or priority feature titles if priorities change and provide back up support for the team in other areas as needed.
• Coordinator will need to have a flexible schedule to help prioritize work of late deliveries scheduled for client air.
• Occasionally, coverage for a different shift or date may be required for specific events and holidays, with advanced notice provided when possible.
• Additional duties as needed and assigned by Supervisor(s). Work the coordinator is supporting is subjected to change based on business needs.