Work Location: USA Remote (AL, AZ, CA, CO, CT, FL, GA, IA, ID, IL, IN, KS, LA, ME, MI, MT, NC, NE, NJ, NV, NY, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI)

Work Hours: M - F, 9:00 am - 5:30 pm PST

Pay Rate: $30 - $33/hr DOE

This non-traditional UX Project Lead role working with an exciting AI start-up based in San Francisco. This role includes providing oversight to a team, ensuring daily tasks are clear and being completed, managing scope of work, creating works plans for the team, attending meetings tying to scope of work, managing team performance (daily deliverables, plan and implement user research strategy and methods, and provide performance management to the team of research associates on daily deliverables.

While the position is fully remote, the ideal candidate has the ability to go into the office from time to time. Therefore, residing in CA is preferred.

If the candidate resides outside of CA, they will still need to work according to the PST time zone.

Responsibilities

• Work in a fast-paced environment

• Work collaboratively with engineers, researchers, and product managers

• Create Use Case scenarios across different software programs

• Lead a team of Research Associates in executing Use Cases and delivering data results

• Manage scope of work and deliverables for team • Learn new software programs on the job

• Teach others your software skills

• Think strategically about end-to-end processes and how to improve them

• Execute and Deliver on Process improvements

Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians.



Requirements

• Strong Analytical Skills

• Comfortable launching and iterating quickly and using data

• Comfortable presenting research findings and insights

• Critical thinker thinking and problem-solving skills

• Ability to multi-task

• Excellent interpersonal and communication skills

• Experience leading and managing teams

• Experience with performance management

• Technical aptitude or experience working with AI

• Experience with rolling out new projects with instructions to teams

• Experience creating, owning, and implementing Process Improvements

• Experience creating and managing KPIs

• Ability to learn on the job

• Ability to assist in system troubleshooting and resolution

• Strong aptitude of working with Google Sheets, Zoom, Slack

• Exemplify the quality of doing "whatever it takes," including a high level of accountability, transparency, and teamwork

Benefits

KeyWords provides all its contingent workforce with:

• Medical, dental and vision benefits
• Paid time off (including sick and select holidays)
• 401(k) enrollment with 3% employer matching