Your role as Sales Development Representative

Reporting to Tessa Goudy Manager Sales Development, your mission is to play a pivotal role in our vibrant sales team. You'll be instrumental in driving our business growth by identifying and qualifying net new potential customers, fueling the sales pipeline, and contributing to the overall success of our dynamic sales unit. Join us and be a key player in shaping our success story!

What you’ll be doing: 

• Prospecting and Lead Generation: Research and identify potential clients and key decision-makers within target industries. Utilize various channels, including phone calls, emails, social media, and other tools, to generate new business opportunities.
• Qualification: Engage with leads to understand their business needs and assess their fit for our products/services. Conduct thorough qualification to ensure prospects meet predefined criteria before passing them to the sales team.
• Relationship Building: Establish and maintain positive relationships with prospective customers through effective communication and rapport-building techniques. Collaborate with the sales team to ensure a seamless transition of qualified leads.
• Sales Collaboration: Work closely with Account Executives to understand target accounts and tailor outreach strategies accordingly. Provide valuable insights and feedback to optimize the sales process.
• Data Management: Maintain accurate and up-to-date records of all prospecting activities and customer interactions in the CRM system. Regularly report on key performance metrics and contribute to pipeline forecasting.

We'd love to hear from you if you have:

• Bachelor's degree in a related field
• Previous experience in sales or a related role is preferred
  Bachelor’s degree in Business, Marketing, or a related field
• Proven experience in a sales development, account development, or business development role
• Excellent communication skills, both written and verbal
• Strong problem-solving and organizational abilities
• Ability to work in a fast-paced, target-driven environment
• Familiarity with CRM software (SalesForce, SalesLoft, etc.) and sales automation tools

Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team. We’ve got you covered!

• A fully funded benefits plan, including a wellness reimbursement program 
• Unlimited access to a variety of Dialogue's programs for you and your immediate family
• 4 weeks of vacation, 9 wellness days and 1 paid volunteer day 
• A flexible schedule and a hybrid work approach
• An allocated budget for continuous training
• Short and long-term incentive plans, including restricted stock units (RSUs) 
• An optional parental benefits program

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.