Our mission at Zynga is to connect the world through games by building games around core social experiences to deliver deep player engagement, organic acquisition and long term retention. Our portfolio of games include – CSR Racing 2, FarmVille, Hit it Rich! Slots, Words With Friends and Zynga Poker.

Chartboost (a part of Zynga) is the leading in-app monetization and programmatic advertising platform. We reach a mobile audience of over 900 million monthly unique users globally and process over 200 billion ad requests. The Chartboost SDK is the highest-integrated independent mobile ad SDK and through the Chartboost Exchange, Ad Network, and other services, we empower mobile app developers to build businesses, while connecting advertisers to highly engaged audiences.

We are proud of the product we've built and appreciate the impact it has on other people's businesses and lives. We want to be surrounded by people who are always finding opportunities to try something new and grow. We love data and anything that helps drive intelligent decisions and always design with the user in mind.  Sounds like a fit? Join us, and be part of the team that is changing the future of mobile gaming!

Job Purpose

As an Account Manager, you will be responsible for managing a portfolio of big/medium-sized publishers in the EMEA region. You will manage day-to-day relationships with mobile gaming developers who use the Chartboost platform to monetize their apps and grow their business while ensuring the utmost user experience for their players. This is a highly impactful position for the Supply Business EMEA team as you will be responsible for driving growth and strengthening the relationship with our top clients while upselling Chartboost products and features.

Key Roles & Responsibilities

• You will take ownership and nurture long-term and strong partnerships with mobile gaming developers
• Consistently conduct accurate research and data analysis to identify growth opportunities and optimize your client’s monetization activities
• Lead negotiations with strategic clients that would grow Chartboost's footprint in the market
• Be accountable for client satisfaction and leverage our products to drive ROI for our initiatives
• Understand the client’s business goals, anticipate future needs, and help determine ideal solutions 
• Manage expectations at all levels and attend/direct client meetings. Demonstrate a consultative approach in addressing client needs
• Collect and disseminate client feedback, product requests, and needs to the Product Team with quantifiable impact and justifications based on sound business cases
• Work cross-functionally with Product, Revenue Operations, Marketing, and other internal teams to ensure monetization success and communication
• Liaise with our internal technical teams regarding any highly technical queries, and provide customer support
• Lead training to educate clients about our products and features
• Represent Chartboost at industry conferences and events

Required Skills & Experience

• You have experience working at a high-tech, mobile, gaming, or performance marketing company in an Account Management role.
• You are very comfortable with Excel and capable of creating Pivot tables with ease.
• World-class written and verbal communication skills in English
• Resourceful and determined to find answers and solutions
• Skilled at turning customers into Chartboost promoters.
• Comfortable speaking with technical audiences (familiar with terms like API, SDK, and CSS).
• Passionate about learning, helping people, and getting them excited about using Chartboost
• Tech-savvy, quick learner, and able to think on your feet
• Eager to travel around Europe, evangelize the Chartboost platform, and engage in frequent video meetings with partners
• A strong and proactive planner, collaborator, and organizer, with attention to detail and multi-tasking abilities
• Possess a can-do "make it happen" attitude, comfortable making decisions with little supervision or direction 

Desirable Skills & Experience

• Experience working with Salesforce or other CRM tools
• A gamer and understand the mechanics of games
• Fluency in other languages such as Russian, French, Turkish, or Hebrew

What Do We Offer?

• Competitive salary and discretionary annual bonus scheme
• 26 days holiday + bank holidays, 2 paid personal days
• 6 months of fully paid maternity/adoption leave or 16 weeks of fully paid paternity leave (eligibility criteria apply)
• Pension plan with a double matching employer contribution (capped at 8%)
• Private medical insurance, dental insurance and healthcare cash plan
• Life insurance, accident insurance and long-term disability insurance
• Company Employee Stock Purchase Plan (ESPP) (eligibility criteria apply)
• Fitness Reimbursement plan worth £600 per annum
• Charitable Giving Platform to which the Company contributes a 2:1
• Annual season ticket advance and cycle to work scheme

We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome job-seekers, players, employees, and partners from all backgrounds to join us!

We will consider all qualified job-seekers with criminal histories in a manner consistent with applicable law.

We are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.  Please contact us at accommodationRequest@zynga.com to request an accommodation associated with your application for an open position.

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