Job Description

Medical and scientific credibility is the foundation. It’s the core of who and what Flo is. 

As a group, these teams engage the medical experts on our medical board (120+ and counting!), establish research partnerships (Stanford University, Johns Hopkins University, Northwestern University, and others), help developers design our intuitive AI tools, check our medical accuracy, and drive medical credibility across the whole platform.

We divide our Medical Advisors into two groups: the User Centric team and the Health team.

The User Centric team are content centric, providing a close watch over everything going out to the end user, and advising the wider business - especially product and marketing teams - on what good looks like when it comes to embedding medical credibility and accuracy in our features and materials, and on what a clinician says a good user journey should be. 

Our health team looks after the predictive powers of Flo, working hand in glove with product, engineers and data science to offer a truly powerful predictive experience to the millions of people who trust Flo with their health and wellbeing.

Having created multiple category defining features around menstrual cycle tracking, pregnancy monitoring, medical and scientific education, and more recently, chat-bot-led symptom checking, we're now looking for an experienced healthtech clinician with strong experience for this health stream.

With a host of exciting possibilities on the Product roadmap for 2025, including AI and ML initiatives, wearables, and more, there’s a lot to get involved in, and it’s an exciting time to join.

Your Experience

Must have:

• Medical Degree with strong experience as a clinician.
• Demonstrated experience collaborating with software product development teams for consumer technology products, particularly in the development and implementation of health-related digital tools or platforms
• Familiarity with marketing principles, practices, and regulatory constraints, especially in health-related sectors
• Experience in health journalism, medical writing, or creating patient-facing educational materials
• Hands-on involvement in the development of AI-powered features in the health space, such as symptom-checking chatbots or predictive tools
• Excellent command of English (C2 level or higher in both written and spoken communication)
• Strong understanding of clinical safety, medical governance, and regulatory requirements in digital health products

Nice to have:

• Experienced Obstetrician and / or Gynaecologist with substantial training – UK ST3+
• Former experience in data analytics or coding 
• Former experience with regulated products
• Experience being a Clinical Safety Officer

What you'll be doing

You'll be responsible to:

• Ensure the overall medical accuracy and safety of Flo’s mobile app, upholding high standards of care
• Provide expert input on medical risk assessments and ensure regulatory compliance in line with healthcare industry standards
• Collaborating with the Product team, Data Scientists, Content Managers and Analysts to develop AI-based features, including chatbots and predictive tools to ensure clinical safety and governance are integrated into the design and implementation of digital health features
• Working closely with other members of the medical team to support decisions which require clinical expertise
• Working closely with members of Flo’s Expert Board to peer-review all medical content, ensuring accuracy and adherence to the latest medical guidelines
• Perform thorough medical reviews of English-language articles, videos, courses, and other health-related content, ensuring the focus remains on women's health topics

You'll be targeted to:

• Work together with the product team to bring medical research on topics and new ideas, in order to help produce medically accurate and appealing user-facing features
• Be responsible for auditing the medical accuracy of the product and working on ideas to help maintain and improve high standards
• Steward clinical safety by conducting risk assessments, as well as investigating and solving safety incidents
• Review Flo’s content in close coordination with other in-house medical professionals to ensure they meet high standards of medical accuracy and avoid the spread of health misinformation
• Provide ongoing support for reviewing in-app articles, health tools, and features to ensure they meet the highest medical and ethical standards
• Monitor and contribute to the clinical governance process, ensuring that all health-related features within Flo adhere to best practices for patient safety and digital healthcare standards
• Collaborate with product managers, data scientists, and software developers on the development of predictive health features, which may include AI-driven features, such as symptom-checking chatbots or predictive tools, ensuring their medical validity and clinical safety

For this role, we can hire at four levels, depending on experience: L2, L3, L4 or L5. Each level has it's own salary range:

Medical Advisor (L2): London: £60,000 - £75,000. Vilnius: €3,895 - €4,794

Senior Medical Advisor (L3): London: £75,000 - £90,000. Vilnius: €4,794 - €5,753

Lead Medical Advisor (L4): London: £90,000 - £109,500. Vilnius: €5,753 - €6,999

Principal Medical Advisor (L5): London: £110,000 - £130,000. Vilnius: €6,999 - €8,309

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