At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in…
Working to support the Live Operations Team, the Senior Live Operations Specialist will be involved with
the planning, design, execution, analysis, and iteration of live features, offers, and events that engage
and excite players.
This role is a full-time, on-site position based 5 days a week at our Downtown Vancouver studio.
In this role, you can expect to:Design Monetization Systems and Features:
Design new monetization systems and features aligned with product pillars and goals. Collaboration and Design Refinement:
Collaborate with internal and external teams to improve and refine your designs based on
technical and other constraints. Write and maintain design documentation that effectively guides various teams through its
development. Impact Assessment and Mitigation:
Develop plans to assess and mitigate the impacts of new designs/changes to the live game. Pricing Strategy:
Work as a key part of the live ops/econ team to come up with pricing strategies for offers and
services that optimally drive user spend. Make suggestions and plans to improve in-game content and pricing, supported by market
research and quantitative/qualitative data. Offer and Promotion Optimization:
Design, build, and optimize offers and promotions to help achieve monthly goals and target
product metrics, focusing on conversion and revenue-related KPIs. Live Issue Resolution and Mitigation:
Understand the complexities of resolving emergent issues with player accounts and in-game content, as well as determining methods of mitigating future occurrences. Industry Expertise:
Play various mobile and F2P games to become an industry expert on monetization design. To be successful in this role, your background includes:
Post-secondary degree in related field. Previous work experience with free-to-play games. Understanding of game design concepts/principles and the ability to communicate them. Strong knowledge of Excel/Google Sheets and the ability to use it effectively as a design/balancing tool. Self-starter and critical thinker, able to identify obstacles and work through solutions. Passion to drive, spend and improve revenue. Passion for figuring out how game economies and monetization strategies work and change. A positive, collaborative, hard working attitude. Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.
We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!
About Kabam
Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.
Kabam’s games,
Marvel Contest of Champions,
Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.
Founded in 2006, Kabam has studios and offices in Vancouver & Montreal in Canada, and Los Angeles & San Francisco in the United States. Kabam is a wholly-owned subsidiary of Netmarble Games.
Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
