Responsibilities :
Strategic Vendor Management & Sourcing
 Own the global relationship, service level agreements (SLAs), and operational
performance of the Travel Management Company (TMC)
 Lead end-to-end global RFPs for airlines, lodging, ground transportation, and travel
technology tools.
 Negotiate commercial contracts and incentive programs to maximize ROI, ensure
volume leverage, and achieve annual savings targets.
 Conduct quarterly business reviews (QBRs) with preferred suppliers to track
performance and address service gaps.
Policy & Compliance Management :
 Formulate, modernize, and enforce the Global Corporate Travel & Expense (T&E)
policy, tailoring guidelines for regional nuances where legally required.
 Implement behavioural management strategies and automated system controls to
drive compliance with preferred booking channels and vendor programs.
 Partner with Internal Audit and Finance to identify expense leakages, fraudulent
behaviours, or non-compliant spending patterns.
Travel Technology & Innovation :
 Oversee the roadmap and integration of online booking tools (OBTs) such as Concur
or Deem, and expense management ecosystems.
 Drive digital transformation initiatives to streamline user booking flows, automate
approvals, and enhance mobile accessibility for global employees.
 Evaluate emerging technologies, NDC (New Distribution Capability) environments,
and industry disruptions to keep the corporate travel program future-proof.

Duty of Care & Risk Mitigation :
 Lead the corporate Duty of Care program, collaborating directly with Global Security
and third-party risk management agencies (e.g., International SOS, Crisis24).
 Maintain real-time traveller tracking mechanisms, establishing robust
communications protocols to respond immediately to geopolitical events, health
crises, or natural disasters.
 Ensure data privacy compliance (e.g., GDPR) across all global travel profile systems
and vendor databases.
 Financial Analytics & Reporting :
 Manage the global travel budget, providing predictable forecasting models and
monthly executive variances dashboards.
 Utilize data analytics tools to turn complex travel metrics into actionable insights
regarding carbon footprint, sustainability tracking, route optimization, and seasonal
spend patterns.
 

Education: Bachelor’s degree in Business Administration, Hospitality Management, Supply
Chain/Procurement, or a related field. Master’s degree or Global Travel Professional (GTP)
certification is highly preferred.

Experience: Minimum of 8–10 years of progressive experience managing corporate travel programs within a multinational, high-growth environment.Vendor Domain Knowledge:
Proven track record of managing multi-million dollar corporate travel budgets and direct negotiation experience with global airline alliances and hotel chains.Technical Proficiency:
Deep expert-level knowledge of corporate travel ecosystems: GDS mechanics, OBT configurations (SAP Concur, Other TMC tools), and corporate payment card programs (AMEX, Visa, RAMP etc.)

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Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.