Senior Partner Manager at Mindbody

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Mexico

We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!

Who we are

Creativity, collaboration, camaraderie—on the Marketing team we live our company values, developing and delivering strategic initiatives in a dynamic, data-led environment. Driven by growth and innovation, our projects move quickly and adapt to the ever-changing landscape of B2B & consumer marketing. Our goal is to reinforce the company’s position as the world’s most trusted software provider for fitness, beauty, and wellness. We’re making Mindbody a household name.

About the right team member

The Partner Manager is responsible for revenue goals driven by the success of partner products. You will work closely with sales, marketing, and product teams to build out new partner sales channels. You will work with partners to establish a strategic account planning process and agree upon performance objectives. This person will be responsible for coordinating internal resources to meet and exceed performance objectives and customer expectations.

About the role

Lead large cross-functional partner initiatives. Program manage and work with internal and external stakeholders to improve partner performance
Create reporting dashboards, documentation of various workstreams across CX, marketing, finance, accounting, sales, and product
Identify, research, and solve business-related issues and document new systems and processes for project implementation, and discrepancy investigations
Evaluate the current portfolio of partners and put together go-to-market plans and sales enablement materials
Gain insight into customer needs via direct relationships and via sales reps to prioritize which partners to bring to market via sales channel
Facilitate and run trainings on partner products to our sales team
Support the partner experience by answering and fielding partner inquiries, compile areas of improvements, and help troubleshoot internally when issues arise. Make recommendations and collaborate with internal teams to drive business systems and process/policy enhancements
Answer internal questions about partners and create resources to educate and support other teams
Manage the ongoing needs of the strategic partners, including marketing refreshes, product updates, and other cross-functional knowledge shares
Put together regular reporting for partner attach, performance and process for stakeholder updates
Prepare and present reports, analysis, and other documents that provide insight into business performance
All other duties as assigned

Skills & experience

Bachelor’s degree or equivalent work experience in related field required
Exhibits a “sense of urgency” that facilitates the execution of program requirements across multiple stakeholder groups
Data-oriented and comfortable performing extensive analysis using Excel and other tools
Well organized self-starter
Comfortable working in a demanding, fast-paced, numbers-driven environment
Must be able to adapt to evolving department/role, able to take on new challenges as they become delegated to the position
Strong communication skills (both written and oral)
Excellent organizational, project management and relationship-building skills
Experience in a software/technology environment
Proven ability to lead and execute projects that involve alignment and collaboration across disciplines and craft
Ability to evaluate incentives and provide input on aligning with company objectives

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Mindbody, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $60,000 - $80,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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