Job Description

Seeking a highly analytical and results-oriented Senior Process Improvement Professional to drive operational excellence. This role is responsible for identifying opportunities, using data and BI principles to analyze problems, derive actionable insights, and collaborating cross-functionally to implement measurable, data-driven process improvements.

Responsibilities

• Proactively identify and analyze business processes across departments to pinpoint opportunities for improvement and automation.
• Expertly map "as-is" processes and design optimized "to-be" processes that eliminate waste and align with strategic goals to make it more efficient.
• Critically challenge existing process assumptions and business requests, guiding stakeholders toward data-backed, optimal solutions.
• Ensure all improvement initiatives are data-driven and tied directly to measurable business outcomes (KPIs).
• Champion data quality and integrity by collaborating with cross-functional teams to establish reliable metrics for process monitoring.
• Translate process inefficiencies into clear requirements, defining what data is needed to measure process success.
• Define, track, and report on the KPIs impacted by process changes, providing clear summaries of project success and ROI.
• Work largely independently, owning projects from ideation through implementation, while maintaining alignment with strategic priorities.
• Apply strong business acumen to ensure all process solutions are relevant and impactful to the company's goals and KPIs.

Qualifications

• A minimum of +5 years of experience in business analysis, process improvement, management consulting, or a related analytical role.
• A minimum of +2 years of experience working with a team.
• Proven ability to perform deep-dive analytical thinking and critical thinking to diagnose business issues and design robust, scalable solutions.
• Demonstrated experience in business process mapping 
• Solid data handling skills (collecting, querying, transforming, and analyzing data) with proficiency in tools like Excel or Google Sheet and SQL.
• Excellent written and verbal communication skills, with the ability to influence and present complex findings to both technical and non-technical audiences.
• Bachelor’s degree in Analytical field or equivalent experience; advanced degree or certifications preferred.

Desired Qualifications (Nice-to-Haves):

• Certification in a process improvement methodology (e.g., Six Sigma, Lean).
• Familiarity with Data Science or Business Intelligence platforms (e.g., Python, R, Tableau, Power BI).
• Experience working on projects that bridge the gap between business operations and IT/Data teams.
   

What you can expect:

• Hybrid position (1 days on-site, 4 days home office)
• Workplace Computer Equipment
• IMSS (Mexican Social Security Institute)
• 30 days of Christmas bonus (Aguinaldo)
• 12 days of vacation after the first year
• Life Insurance
• Major Medical Expense Insurance
• 9% Food Stamps
• 13% Savings Fund
• 50% Vacation Bonus

 

#LI-Hybrid

Additional Information

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