OVERVIEW:

Are you our next Senior Retail Manager in our Regent Street store?

We’re looking for someone to join our flagship Regent Street store where you will play a pivotal part in bringing Gymshark to life, in real life (IRL). Our community and customers are our ‘family’, so we treat them as such. We don’t care if they buy, browse, or just hang out. What matters is providing a safe space where everyone belongs and feels welcome.

In this role you will be responsible for supporting the overall day to day running and strategic execution of the store. Passionate about our brand and our mission, you will inspire, guide and encourage the team to create a great experience for all who visit. You will be people focused with a drive for results and an entrepreneurial approach.

You will need to have solid commercial experience, and a thorough understanding of the retail business and will guide other leaders to inspire top performance from your teams. Within our fast-moving environment you will look to coach and develop strong relationships across all teams that in turn helps you bring to life our Gymshark experience every day.  

WHAT YOU'LL BE DOING:

• Represent the Gymshark culture and values, be a natural brand ambassador in everything you do and be passionate about the community and their experience of Gymshark 
• train others to grow personally and professionally, and at the same time secure your own learning and development. Nurture and grow your local network
• Support the management of your team, delivering training, creating learning opportunities and supporting everyone to be their best.  This includes the direct line management and development of Senior Team Leads, Team Leads and Senior Team Members.  
• Leading and supporting formal people meetings, in relation to performance, conduct and compliance
• Responsible scheduling signing off, supporting with trade insights, commercial and brand activity requirements, whilst working within a set labour budget.  Planning ahead, anticipating needs and driving dept collaboration in order to create well informed and cost effective schedules.  
• Strive to achieve KPIs for your operational pillar, as demonstrated by the business, by motivating your team through passionate leadership and coaching
• Be a role model for brand, customer experience, product knowledge and operational best practice and be able to train the wider team
• Support Gymshark’s most important assets: our people, customers, and community. Ensure they and their environment are safe and sound at all times. Also have responsibility for physical assets such as building, stock and tech and ensure any losses are minimised and everything is running as it should
• Support the store management with the execution of store driven projects as and when needed
• Responsible for all Commercial activity within the store, always informed of what is coming up, planning and executing in line with budgets, setting objectives and planning required headcount. 
• Key liaison for merchandising teams, driving communication and agendas, to ensure the product package is optimised, commercial activity is planned for, and all campaign and promotional activity is well organised with clear objectives
• Prepare and present in weekly Trade meetings, explaining commercial results, trade insights and KPI performance along with upcoming priorities 
• Identify and share opportunities both within your pillar and for the wider Gymshark business, by being involved in brand activity, understanding the intention and objective of all events and the commercial opportunity.  Influencing future brand events and connecting all store activity across Brand, Commercial and Product focuses.  
• Key holder responsibilities including opening and closing the store
• Do all of this whilst bringing fun and energy to your “work” every day 

WHAT YOU'LL NEED:

• Experience as a store leader in a fast paced retail, changing environment.
• Proven record of accomplishment of managing / leading / developing teams of 100+
• Positive mentality, solution focused and passionate about growth
• Highly effective communicator, written and verbal
• Must be able to take and give constructive feedback
• You are comfortable shifting gears and spinning multiple plates

WHAT YOU COULD ALSO HAVE:

• Aware of the everchanging macro and competitor landscape, how that impacts the business and team

BEHAVIOURS: 

People focus: Building Effective Teams; Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. 

Drive for Results:  Consistently drives self and others for results; can always be counted on to set and achieve goals successfully as an individual and as a team. 
 
Strategic Agility:  Able to anticipate future consequences and trends accurately; can create competitive and breakthrough strategies and plans for peers and teams to follow.   

Managing and Measuring Work: Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work.  

Compassion:  Genuinely cares about people; Is focused to being ready to help when needed; demonstrates real empathy with the joys and pains of others. 

Developing Teams and Direct Line Reports:  Sets and holds frequent development discussions; helps construct compelling development plans that supports career progression within teams; is aware of team’s development needs and able to support tasks and assignments for development.

Priority Setting:  Can quickly zero in on the critical few and puts the trivial many aside; eliminates roadblocks easily and creates focus. 

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com. 

ABOUT US.

We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth.

THE PERKS.

🏖33 days holidays pro rata (Inc Bank Holidays) + your birthday 

💰Employer pension contributions up to 7%  

🏋️‍ Contribution to a gym membership 
🦈 50% Gymshark Discount
🎁 Gymshark Gift Card for each year of service
🥇 Financial, Physical and Mental Wellbeing Support
🤒 Paid time off when you’re physically and mentally unwell
🧸 Generous Family Leave package

💰Bonus potential 

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