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Crossfit is hiring a Social Media Community Manager

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Job Description

<div><span style="font-size: 10pt;">CrossFit is looking to hire a Social Media Community Manager to join our Marketing team.

You will be responsible for leading our social media presence, engaging with our community, and driving brand awareness and loyalty. </span><span style="font-size: 10.5pt;">This position is a core member of the social media team and will be at the forefront of effective, engaging communication in the social space.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><b style="font-size: 10.5pt;">

RESPONSIBILITIES

</b><span style="font-size: 10.5pt;">&nbsp;&nbsp;</span></div><div><span style="font-size: 10pt;">Community Engagement:</span></div><div><span style="font-size: 10pt;">●</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10pt;">Foster strong relationships with our online community by responding to comments, messages, and mentions in a timely and professional manner that align with CrossFit’s values and mission.</span></div><div><span style="font-size: 10pt;">●</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10pt;">Encourage and curate user-generated content to build a loyal and engaged community.</span></div><div><span style="font-size: 10pt;">●</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10pt;">Monitor social media channels for trends and opportunities to engage with current and potential customers.</span></div><div><span style="font-size: 10pt;">●</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10pt;">Actively engage with our online community by responding to comments, messages, and mentions in a timely and authentic manner.</span></div><div><span style="font-size: 10pt;">●</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10pt;">Seek out and participate in relevant conversations that are happening in the social media space – flag for opportunities for further engagement and interaction.</span></div><div><span style="font-size: 10pt;">&nbsp;</span></div><div><span style="font-size: 10pt;">Customer Support:</span></div><div><span style="font-size: 10pt;">●</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10pt;">Provide exceptional customer support by addressing inquiries, concerns, and feedback through social media channels.</span></div><div><span style="font-size: 10pt;">●</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10pt;">Collaborate with the customer service team to ensure consistent and accurate communication with our community.</span></div><div><span style="font-size: 10pt;">●</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10pt;">Relay community feedback to relevant internal stakeholders proactively and in real-time.</span></div><div><span style="font-size: 10pt;">●</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10pt;">Analyze online conversations about CrossFit and the fitness industry to learn more about our audience.</span></div><div><span style="font-size: 10pt;">●</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10pt;">Actively track and analyze mentions of CrossFit, competitors, the fitness industry and relevant keywords on social media.</span></div><div><span style="font-size: 10pt;">●</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10pt;">Offer real-time insights into customer opinions and market trends</span></div><div><span style="font-size: 10pt;">&nbsp;</span></div><div><span style="font-size: 10pt;">&nbsp;</span></div><div><span style="font-size: 10pt;">Analytics and Social Listening:</span></div><div><span style="font-size: 10pt;">●</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10pt;">Analyze and report on performance data to optimize influencer and social media channels on a weekly, monthly, and quarterly basis.</span></div><div><span style="font-size: 10pt;">●</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10pt;">Prepare regular monthly reports on social media and community engagement metrics, providing insights and recommendations for improvement</span><b><span style="font-size: 10pt;">.</span></b></div><div><span style="font-size: 10pt;">●</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10pt;">Conduct competitor analysis and market research to identify opportunities and stay ahead of industry trends.</span></div><div><span style="font-size: 10pt;">●</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 10pt;">Monitor and analyze social media performance using analytics tools to measure the success of campaigns and make data-driven decisions.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><b style="font-size: 10.5pt;">KNOWLEDGE, AND SKILL:</b></div><div><span style="font-size: 10.5pt;">•&nbsp;&nbsp;&nbsp;Strong understanding of social media platforms, trends, and best practices.</span></div><div><span style="font-size: 10.5pt;">•&nbsp;&nbsp;&nbsp;Excellent writing, editing, and communication skills, with a keen eye for detail.</span></div><div><span style="font-size: 10.5pt;">•&nbsp;&nbsp;&nbsp;Proficiency in social media management tools (e.g., Hootsuite, Sprout Social) and analytics tools (e.g., Google Analytics, Facebook Insights).</span></div><div><span style="font-size: 10.5pt;">•&nbsp;&nbsp;&nbsp;Passion for fitness and a genuine interest in the CrossFit community and industry.</span></div><div><span style="font-size: 10.5pt;">•&nbsp;&nbsp;&nbsp;Strong organizational skills, with the ability to manage multiple projects simultaneously.</span></div><div><span style="font-size: 10.5pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><b style="font-size: 10.5pt;">EDUCATION/EXPERIENCE</b><span style="font-size: 10.5pt;">:</span></div><div><span style="font-size: 10.5pt;">&nbsp;&nbsp; •&nbsp;&nbsp;&nbsp; Bachelor’s degree in Marketing, Communications, Journalism, or a related field.</span></div><div><span style="font-size: 10.5pt;">&nbsp;&nbsp; •&nbsp;&nbsp;&nbsp; 3-5 years of proven experience in social media management, preferably within a relevant industry.</span></div><div><span style="font-size: 10.5pt;">&nbsp;&nbsp; •&nbsp;&nbsp;&nbsp; Experience refining a brand’s ‘voice’ on social and implementing best-practices across social</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><b style="font-size: 10.5pt;">

WHAT WE OFFER

</b></div><div><span style="font-size: 10.5pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ●</span><span style="font-size: 7pt;">&nbsp; </span><span style="font-size: 10.5pt;">Rich Medical, Dental, and Vision plans</span></div><div><span style="font-size: 10.5pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ●</span><span style="font-size: 7pt;">&nbsp; </span><span style="font-size: 10.5pt;">Discretionary Paid Time Off – empowering you to unplug whenever and however you need to</span></div><div><span style="font-size: 10.5pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ●</span><span style="font-size: 7pt;">&nbsp; </span><span style="font-size: 10.5pt;">Flexible spending account and 401(k) with employer matching - vested on day one</span></div><div><span style="font-size: 10.5pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ●</span><span style="font-size: 7pt;">&nbsp; </span><span style="font-size: 10.5pt;">CrossFit Gym Membership Reimbursement</span></div><div><span style="font-size: 10.5pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ●</span><span style="font-size: 7pt;">&nbsp; </span><span style="font-size: 10.5pt;">CrossFit Courses Benefit</span></div><div><span style="font-size: 10.5pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ●</span><span style="font-size: 7pt;">&nbsp; </span><span style="font-size: 10.5pt;">Partnership Perks</span></div><div><u style="font-size: 13pt;"><b>&nbsp;</b></u></div></br><b>undefined</b></br>undefined</br><b>undefined</b></br>undefined</br>

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Salary Information

Salary: $45,000 - $60,000

🤖 This salary estimate is calculated by AI based on the job title, location, company, and market data. Use this as a guide for salary expectations or negotiations. The actual salary may vary based on your experience, qualifications, and company policies.

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