Social Media Coordinator, PCGS at Collectors

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Santa Ana, California, United States

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, and the Long Beach Expo collectibles trade show.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Canada, Hong Kong, Paris, Shanghai, and Tokyo.

PCGS is looking for a passionate and energetic Social Media Coordinator. This individual will generate revenue, increase awareness and support the growth of our coin grading and authentication services by creating, organizing and distributing leading marketing content about PCGS for both the niche collectibles market and the mass market.

You’ll report to the Marketing Manager and work from our Santa Ana office. Hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process

What You’ll Do:

Develop PCGS social media marketing campaigns and promotions using both existing content and newly developed content that is appropriate for the coin collecting marketplace.
Monitor activity on the company’s branded social media platforms (Facebook, Instagram, Twitter, YouTube, Pinterest, Tiktok, Online Forums etc.)
Facilitate online conversations with customers and respond to social media posts, comments and inquiries in a timely, informative, appropriate way
Exercise discretion and exhibit sound judgment and decision-making when engaging with customers
Create engaging text, image and video content for social posts to facilitate customer engagement
Partner with internal teams to develop and execute social media strategies to drive sales and increase engagement with existing and potential customers
Develop optimal post-scheduling, considering customer engagement metrics and best practices
Develop and maintain a social media content calendar
Develop new ways to attract prospective customers
Monitor, analyze and compile summary reports on data analytics and metrics across all social media platforms
Stay up-to-date with changes in all social media platforms to ensure maximum effectiveness of social media strategy and implementation

Who You Are:

1-2 years of social media, digital or content marketing experience
Bachelor’s degree in business, marketing, advertising, PR or related field
Key understanding of branding, competitive analysis, audience building, web and social analytics, targeted content, native content, social trends and
Collectibles knowledge – Possesses extensive experience in and knowledge of collectibles, including – coin industry is a plus!
Expert Knowledge of Google Analytics and Adwords *Certifications are a plus!
Experience with Adobe Suite Products
Proven track record of successful paid social media promotions utilizing Facebook Ads Manager, Hootsuite or comparable tool
Ability to build KPI reports, analyze results and execute on data-driven decisions

Hourly Range: The hourly range for this position is $26-$32. Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.

Reasons To Join Us:

Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.
401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
Vacation: All full-time employees are eligible for paid vacation
Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
Employee Discounts: Employees receive discounts on select grading services for approved submissions
Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Collectors may use e-verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com.

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

Explore other available openings at collectors.com/careers.

Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $45,000 - $55,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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