Your Job:

Community management is all about listening with empathy and understanding, gathering context, identifying opportunities/problems and coming up with responses and solutions that will build brand love and customer affinity. 

As the Social Media Marketing Community Coordinator at Brooks, you will monitor and start conversations and build relationships with members of the Brooks community through social engagement. You will partner with our Manager, Social Media, Social Media Engagement Lead, and Influencer team to identify trends and build on insights from the community. You will play a key role in responding to our social media community and support a positive social media presence for our brand. In short, you are an extension of the Brooks brand, and often our first line of defense. You love social media, understanding the basics of social media execution, are full of creative courage plus intuition, and demonstrate strong initiative as a subject matter expert. You should be in tune to the running lifestyle and know what resonates with runners. 

Excellent communication skills, a passion for the Brooks mission “to inspire people to run their path to a better self,” and a love for social media engagement is key to your success in this position!