Sr. Medical Director - Clinical Care Programs at Wheel

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Wheel is the health tech company powering the next generation of healthcare. The entire healthcare industry is racing to serve patients online, but outdated business models, technologies, and mindsets are continuing to get in the way. We pioneered a new way for companies to build and scale virtual care.

Instead of starting from scratch, companies can leverage Wheel’s virtual care platform and nationwide clinician network to develop a virtual care service — bypassing the 15 months and $15 million it can take to build from the ground up. Today, Wheel powers the most innovative companies in healthcare today, including digital health companies, clinical lab networks, retailers, traditional healthcare providers, and tech companies.

We’re a team of experts and innovators working together to solve some of healthcare’s most challenging problems in order to put great care within everyone’s reach. We’ve raised $216 million in funding and backed by top investors including Lightspeed Venture Partners, Tiger Global, Coatue, CRV, Tusk Ventures, Salesforce Ventures, and Silverton Partners.

In the last year we’re proud to have been named:

Forbes Next Billion Dollar Startups
Built In’s Best Remote-First Places to Work
CB Insights Digital Health 150
Business Insider 30 Leaders under 40 Changing Healthcare

We’re looking for people to join our team who share a passion for making a positive difference in healthcare and feel connected to our core values.

Position Summary

We are seeking an experienced Sr. Medical Director, Clinical Care Programs to join our team and oversee our clinical care and ensure high-quality patient care delivery across our customers. As a Sr. Medical Director, you will play a pivotal role in shaping and executing our clinical strategy, ensuring the highest standards of care, and contributing to the overall success of our platform.

This position is open for candidates in the following locations:

Austin, Texas
Boston, Massachusetts
Chicago, Illinois
New York City, New York
San Francisco Bay Area, California
Seattle, Washington

Job Responsibilities

Provide strategic medical leadership, guiding the development and implementation of clinical programs aligned with the company's mission and goals.
Develop and implement clinical care programs, including but not limited to the creation of clinical protocols, standardized operating procedures, and clinical care outcome measurements.
Collaborate with cross-functional teams, including R&D, Operations, Go-to-Market, and Client Success to integrate clinical perspectives into the Wheel platform.
Ensure the delivery of high-quality, evidence-based care and the measurement of outcomes of the clinical care programs.
Provide clinical guidance to current and prospective clients in the development of care programs and services.
Partner with the clinical operations team to establish and monitor quality metrics and assess the effectiveness of clinical programs and services.
Implement continuous improvement initiatives to enhance the quality and safety of patient care delivered
Collaborate with legal and compliance teams to address any regulatory challenges and ensure ongoing compliance.
Collaborate with clinical operations and marketplace operations to engage clinicians in care programs and client opportunities.
Foster relationships with healthcare providers and professionals to enhance engagement while ensuring seamless integration of our platform into existing healthcare ecosystems.
Complete patient consults via the Wheel platform on a regular weekly, monthly or quarterly cadence.
Remains current of new trends and best practices in virtual care.

Qualifications

Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited institution.
Board certification in internal medicine or family practice. Primary care experience preferred.
Minimum of 12 years of clinical practice experience, with a strong preference for candidates with experience in virtual care or telemedicine.
Previous leadership experience in a clinical or healthcare management role.
Experience working with product and technical teams
Excellent communication and interpersonal skills
Ability to pass NCQA Credentialing and Wheel standardized background checks
Active Medical License in good standing in 1 or more states. Preference is multi-licensure.

Equal Employment Opportunity Statement

At Wheel, we know we will go further together by celebrating diversity and that starts by honoring each of our unique lived experiences. We look for a diverse pool of applicants including those from historically marginalized groups: women, people with disabilities, people of color, formerly incarcerated people, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, veterans and people from different socioeconomic backgrounds. We are committed to ensuring a safe work environment where employees are not discriminated against based on age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, physical or mental disability, military or veteran status, national origin, or any other characteristic protected by law. We are proud to be an equal opportunity employer that believes in health, equity, equality, and prosperity for all so we can succeed in changing the way healthcare works.

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