UX Designer

Los Angeles, CA

The PlayStation Partners Platform is a combination of digital tools focused on game creators, internal SIE operators and developers. PlayStation Partners helps creators publish games to the highest standards, create digital store content, access developer support, track metrics on store sales and engagement. We also develop sophisticated tools that enable engineering and business telemetry, advertising campaigns, user targeting, and A/B testing.

Our department’s mission is to make PlayStation the best place for game creators to publish their games and improve the efficiency of our internal teams. We do this by working closely with different internal and external teams to understand their needs, by continually improving the support services we offer them, as well as the design, operation and performance of the Partners digital platform.

Role overview:
We are seeking a UX Designer to contribute to the evolution of the Partners (Enterprise, SaaS, B2B tools) platform. This platform is used by external game publishers & internal teams across SIE leadership, business/store operators, engineers, product, and more. You'll be based in our LA office, working with a distributed team focused on refining the design standards across the organization.
Join a product development team, focusing on software tools for both external and internal teams. Implement improvements, understand user needs, design user flows, and collaborate with developers. Shape the future of our internal tool ecosystem.

What you’ll be doing:

• Gain a deep understanding of the PlayStation brand and services

• Work collaboratively in a cross-disciplinary product team, on both minor improvements and substantial advancements for various Enterprise tool programs

  • Craft exceptional design solutions from early conceptual stages through to product releases and updates, demonstrating:

  • User flows that align with natural work processes and good IA and navigation 

  • Clear function communication through navigation, layout, and language

  • Collaborates with a focus on developing highly intuitive and user-friendly interfaces, while ensuring excellent component selection and design

  • Consideration of user needs and priorities, including accessibility needs

• Collaborate transparently using sketches, service blueprints, user flows, and Figma prototypes

• Work closely with developers to iterate design solutions, balancing technical feasibility and product quality

• Seek and act on design feedback from users, product managers, and other collaborators

• Advocate for a user-centric, evidence-led approach that delivers the best design quality

• Share and present your designs with collaborators and colleagues, clearly explaining user needs and design rationale

• Support and collaborate with your UX design colleagues on ambitious, UX team-led initiatives

 
Who we’re looking for:

You are an experienced UX designer with a proven portfolio of business-focused tools and a drive to understand sophisticated systems. You solve design problems through exploration, communication, and collaboration. You see past requirements to core user needs and articulate your decisions clearly and calmly. You can analyze problems from both a macro and micro perspective, crafting a cohesive set of tools that belong to the same family. You are a mediator among cross-functional partners, balancing product requirements, design solutions, and technical limitations.

Qualifications

• Bachelor's degree in science, economics or related field; advanced degree a plus 

• 3+ years of commercial experience as a UX/Digital Product Designer, with experience working on Enterprise/B2B software products

• Proven track record in working through the entire design process from discovery and prioritisation to detailed production and launch

• Strong core UX crafting skills, with experience crafting IAs, user flows, screen layouts, and UI components. Experience with design systems is a plus

• Knowledge of commonly used web design patterns, standards, and industry guidelines

• Experience working closely with software product teams, including developers, product managers, user researchers, and business collaborators

• Some experience in Service Design or mapping and working with large or complex user journeys

• Involvement in User Research and Usability Tests, using results to iterate design solutions

• Experience crafting in collaboration with others, working in low-fidelity with sketches and wireframes

• Excellent communication skills with the ability to present design work confidently and clearly

• Strong soft skills, able to explain a user-centric design approach to colleagues from technical and business-focused backgrounds

• A portfolio or presentation showcasing your work and design process