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VIP & Courtside Intern

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Toronto, INTERN - SALARIED (CONTRACT) (Fixed Term)
Posted 3 months ago
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Job Description

As part of the MLSE VIP Experience and Hospitality team, you will have the unique opportunity to support the team on a day-to-day basis with a wide range of initiatives and have the opportunity to gain knowledge and experience across (7) Brands (TML, TR, TFC, ARGOS, LIVE, Marlies, Raps905) and (4) Different venues – (SBA, BMO, Bud Stage, CCC).  

MLSE's Internship term dates are from September 8, 2025 – December 19, 2025

  • Support with strategic planning of experiences to support retention strategies, generate new revenue streams, and deliver exceptional member experiences. 
  • Execute extensive research of VIP Hospitality, VIP engagement, innovative solutions, and best practices across leagues to inform future membership services and retention strategies.   
  • Support data management initiatives to maintain data integrity on our VIP & Premium Membership bases.  
  • Complete monthly calculations and reconciliations for key accounts.
  • Collaborate across multiple internal departments to coordinate on court experiences.
  • Deliver an enhanced premium seating experience.
  • Perform daily multi-department needs in relation to VIP members, satisfaction, and account servicing 
  • Provide assistance to high-profile customers in order to elevate their overall experience.
  • Keep the team aligned with important dates across all lines of business daily.
  • Adhere to all MLSE standards and policies. 
  • Work in compliance with the provisions of the Occupational Health & Safety Act. 
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Salary Information

Salary: $40,000 - $45,000

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