NBCUniversal is seeking a dynamic and experienced Vice President of Enterprise IT Operations HQ within our Workplace Operations team. The successful candidate will oversee all aspects of Enterprise IT Operations for NBCUniversal’s Global Headquarters, New England and Mid-Atlantic offices. This role requires a visionary leader with a proven track record in transforming IT services and leading high-performance teams to drive organizational success.

Responsibilities

• Lead and manage the operational oversight of all Enterprise IT functions within New England and the Mid-Atlantic region, ensuring seamless and efficient day-to-day operations. 

• Lead and manage the operational oversight of the TechLine and TechBar  services, ensuring seamless and efficient day-to-day operations. 

• Build, mentor, and lead a team of IT professionals, fostering a culture of accountability and performance. 

• Serve as the designated escalation point for the East Coast region. 

• Spearhead the planning, execution, and delivery of IT projects, aligning with the company's strategic goals and operational requirements. 

• Cultivate a culture of innovation and continuous improvement, leveraging  technology to optimize business processes and user satisfaction. 

• Develop and maintain strong relationships with internal stakeholders, external vendors, and technology partners to ensure alignment with NBCUniversal’s strategic objectives. 

• Ensure compliance with industry standards, security protocols, and legal requirements in all IT operations. 

• Own and manage the IT operations budget, including forecasting and cost optimization.