Corporate Billing Analyst at Mindbody

Read by 17 job seekers.

Location: Brazil

Job Description

We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!

About the right team member

The Corporate Billing Analyst will play a crucial part in providing experienced hands-on billing expertise by managing customer accounts, specifically focusing on correspondence with our Corporate customers to ensure timely and accurate payment of invoices. The successful candidate will have experience in payment processing, collections, and billing account reconciliations with analytical skills to contribute to a dynamic, first class, highly scalable and efficient billing team for a hyper-growth, high-tech company.

About the role

Monitor and manage the accounts of our Corporate customers to ensure timely payment of invoices
Maintain accurate and up-to-date records of customer transactions and interactions.
Engage in regular communication with key customers regarding their outstanding invoices and payment status
Resolve billing inquiries and discrepancies promptly and professionally
Provide excellent customer service to address any concerns related to billing and payments
Collaborate with internal teams to ensure accurate and timely invoicing
Verify the completeness and accuracy of invoices before dispatching to customers
Monitor and track payments, identifying and addressing any delays or issues
Work closely with customers to establish and maintain open lines of communication for payment reminders and follow-ups
Generate reports on accounts receivable and outstanding invoices for management review.
Analyze payment patterns and trends to identify opportunities for process improvements
Collaborate with cross-functional teams, including sales and customer service, to address customer inquiries and facilitate the resolution of payment issues

Skills & experience

Qualifications:

At least 2 years’ experience working in a customer service and/or Billing role
Proficient in NetSuite, Stripe or equivalent billing system
Strong analytical skills, precision, and attention to detail
Must work collaboratively and possess a strong work ethic
Strong written and oral communication skills
Advanced experience with Microsoft Office (Excel, Outlook, Word, and PowerPoint)
Basic understanding of accounting principles and financial processes
Able to work independently in a fast-paced, high-volume environment

Why Join Us:

Opportunity for career growth and development in a dynamic and collaborative work environment
Competitive compensation and benefits package
Contribute to the success of a growing company by playing a vital role in managing customer relationships and financial transactions
If you are a highly motivated individual with a passion for finance and customer service, we invite you to apply for this exciting opportunity. Join our team and be an integral part of our mission to ensure financial stability and customer satisfaction

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Mindbody, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

Apply for this job

See more jobs at Mindbody

Mindbody is hiring a