We are looking for a highly motivated and detail-oriented Expansion Market Operations Associate to join our growing team. You will play a critical role in supporting the execution and operationalisation of mental health initiatives in Singapore /  Vietnam, working closely with our Strategic Partnerships Team in the relevant markets.

This is an exciting opportunity to be part of a mission-driven team and contribute to projects that create measurable social impact across Southeast Asia.

• Support the planning and  implementation of strategic partnership projects across key sectors including but not limited to: healthcare, education, community, and government.
• Work closely with internal teams to coordinate and operationalise projects.
• Assist in the scoping of partnerships and development of proposals tailored to partner needs.
• Set up and manage partnership trials, pilots, and ongoing engagements, including account creation and onboarding.
• Track and report on project progress and outcomes through regular data analysis and reporting.
• Provide on-the-ground support for operational rollouts and partner engagement initiatives.
• Conduct regular partner check-ins, reviews, and engagement sessions.

• Explore and support the implementation of long-term, sustainable partnership models.
  

Requirements

• Education: University graduate. A degree in Psychology, Business Administration, Operations Management, Public Policy, Social Sciences, or a related field.

• Strong project management and implementation skills
• Exceptional communication skills along with consultative and analytical strengths
• Ability to work within a startup environment
• Self-starter with strong organizational skills and attention to detail.
• Ability to work collaboratively in a team and independently when needed.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) or similar tools.
• Based in Malaysia or Vietnam, with ability to work virtually across international teams and in-person locally as needed.
• Experience in dealing with healthcare, community, government, educational organisations  is a plus
• 1-3 years of experience in project management or operational roles is a plus

Benefits

What We Offer

• Hands-on experience with impactful projects in mental health and community sectors.
• Mentorship and learning opportunities with a dynamic and supportive team.
• A chance to contribute meaningfully to initiatives that drive real-world change.\

Why You’ll Love Working With Us:

• Global company – work in a diverse environment with people from nearly 20 countries
• Generous leave policy – time off to rest and recharge
• Christmas week off – company-wide break during Christmas, separate from annual leave
• Birthday leave – enjoy a day off on your birthday
• Quarterly mental health days – one day off every quarter to focus on your wellbeing
• Flexible work arrangements – work in a way that suits your lifestyle and goals
• Work-life balance – a culture that values personal time and long-term wellness
• Medical coverage – comprehensive insurance for peace of mind
• Performance bonus – high performance is recognised and rewarded
• Development budget - annual allowance to support your professional development
• Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
• Socials and communities – regular non-work events/activities to connect and have fun together