We’re looking for a new team member to join the ITOP – ERP Team! We’re seeking someone to support us in our daily work related to the maintenance and development of our business systems. This is a great opportunity for anyone who wants to grow in the field of ERP system administration and support, gain project experience, and learn from more experienced colleagues.

Responsibilities

• Business systems administration (as an additional administrator): managing licenses, users, permissions, and configurations; ensuring system continuity and performance; developing systems using available tools; preparing reports and summaries.
• User support: consulting and assisting users in daily system operations; troubleshooting (1st and 2nd line support); escalating issues to vendors and coordinating their resolution.
• Participation in development and implementation projects for business systems.
• Handling tickets in the Helpdesk system.
• Creating and updating IT and project documentation.
• Preparing and conducting user training sessions.
• Carrying out programming or analytical tasks.