At RED Creative Services, we believe that great creative work deserves workflows that actually work. That’s where you come in. As an Operations Specialist, you’ll be the architect of smooth processes and the translator of complex workflows into simple, intuitive systems. You’ll be part of a brand-new Ops team built to enable the whole of RCS, giving our artists, producers, and storytellers the tools, clarity, and systems they need to focus on what they do best: creating the epic content that powers our franchises.

Key responsibilities:

• Help design and scale processes that bring order without killing creativity.
• Support resource planning, intake, and workflow optimization across multiple craft and production teams.
• Contribute to continuous improvement by identifying bottlenecks and proposing smarter, simpler solutions.
• Act as the go-to problem solver for “why does this workflow feel broken?” and “how do we make this easier?”
• Make Jira not just usable, but lovable — building workflows, forms, and dashboards that feel intuitive and just work.
• Translate “Ops-speak” into language that busy creatives, producers, and stakeholders can actually follow.