As the Content QA Lead in the Publishing QA department, you will build and manage a team of QA Analysts specializing in Narrative, Art, and Gameplay QA, ensuring the quality and consistency of all game content. This role involves collaborating with cross-functional teams, conducting risk analyses, overseeing QA milestones, and driving continuous improvement. Your leadership will be essential to maintaining content integrity and delivering an outstanding player experience.

Daily Responsibilities

• Recruit, mentor, and develop a cohesive team of Narrative, Art, and Gameplay QA Analysts. Provide feedback, guidance, and professional growth opportunities.
• Build and maintain strong communication and relationships with external partners involved in multiple projects, ensuring alignment on quality standards and deliverables.
• Oversee and drive the QA process across content areas, ensuring narrative elements, art assets, and gameplay features are thoroughly tested.
• Partner with designers, developers, and project managers to align on quality standards and expectations, acting as a bridge between QA and other departments.
• Conduct risk analysis, implement mitigation strategies, and ensure timely milestone verification for content-related releases.
• Continuously optimize QA processes and foster a learning culture. Actively participate in recruiting and onboarding new team members.
• Maintain transparency on QA status, risks, and opportunities, providing regular updates to stakeholders and ensuring alignment.