ABOUT US

At the heart of AG1 lies a commitment to our mission to empower people to take ownership of their health. Since 2010, we've dedicated ourselves to bringing Foundational Nutrition to people around the world.

Our ethos is deeply rooted in science, with an unwavering dedication to continuous improvement. We leverage and contribute to the latest research to deliver a powerful, straightforward solution for optimal health to our customers. We harness the finest ingredients so that every scoop of AG1 gives you the nutrients you need with the simplicity you want in a daily routine.

Likewise, our organization puts the same energy into creating an environment that is a reflection of the cultural values that define who we are and how we work together. These seven values— One Spectacular Life, Customer Centric, Radical Ownership, High Performance, Courage, Good Humans and Continuous Improvement—are a representation of the high standards we set, and hold ourselves accountable to, when it comes to building our global team.

THE ROLE

We are looking for a Senior Director, Supplier Quality Assurance to join our growing Quality Team. This critical role is paramount to AG1's success by leading a transformation and executing a supplier quality assurance strategy in collaboration with the Supply Chain, Product Development, and co-manufacture sites. Reporting to the Vice President of Quality, you will lead a team of professionals in developing processes, implementing robust compliance strategies, and establishing product safety compliance frameworks, to ensure AG1’s ingredients and packaging material suppliers comply with our quality requirements and all applicable regulations, in addition to developing programs for continuous improvement and prevention of non-conformances. You will be responsible for strategic planning, risk assessment, policy development, and collaboration with cross-functional teams to drive a culture of quality, product safety and compliance. 

This is a highly visible role that will have internal and external key stakeholders. The ideal candidate for this role must possess strong leadership skills, deep knowledge of global QA strategy, product compliance and be able to assess and develop an effective organization, while championing a strong quality and food safety culture in all our suppliers.

WHAT YOU’LL DO

• Build and lead a high-performing team of supplier quality assurance professionals.
• Formulate strategic supplier objectives and metrics to demonstrate improvement and competitiveness.
• Establish and uphold a comprehensive framework for ingredient risk assessments, coupled with a strategic auditing schedule to ensure ongoing diligence and proactive risk management. 
• Continuously oversee and provide regular updates on performance objectives, while adapting goals as needed to align with overarching department and business objectives. 
• Implement a dynamic feedback loop to ensure agility and responsiveness in optimizing performance metrics in support of organizational goals.
• Organize and oversee food safety and quality audits of ingredient and packaging suppliers for qualification of new suppliers and conduct on-going supplier capability assessments through on-site visits to verify supplier’s performance. 
• Provide direction to suppliers to drive continuous improvement on their quality systems based on findings and observations from audit reports, consumer complaints, non-conformances and market data. 
• Develop & assure the effectiveness of the corrective and preventive action process (CAPA) within the framework of AG1’s Supplier Performance Management System. 
• Track and follow-up on non-conformance issues with respective suppliers for corrective actions, prevention plans and continuous improvement. 
• Successfully engage with cross-functional teams such as Product Development, Manufacturing, and Procurement, towards selection and management of suppliers. Develop and execute a comprehensive global product quality compliance strategy aligned with the AG1’s overall business objectives and values.
• Stay up to date with relevant international regulations, standards, and industry best practices to ensure AG1 quality compliance practices are current and effective.
• Collaborate with cross-functional teams, including Product Development, Procurement, Manufacturing, and Legal/ Regulatory Affairs to integrate quality assurance compliance requirements throughout the product development lifecycle.
• Cultivate a high-performance culture by offering coaching, mentoring, and development opportunities to team members.
• Foster a culture of compliance and accountability within the team and across the AG1 organization.

WHAT WE'RE LOOKING FOR

• 12+ years of Supplier Quality related experience in the food, pharmaceutical or related manufacturing industry; preferably within the Dietary Supplement industry.
• Bachelor's and/or Master's degree in a science-based field (e.g. Biology, Microbiology, Food Science) Business, Engineering, Manufacturing, Environmental Science or equivalent combination of education and experience.
• Demonstrated knowledge in GMP’s, GLPs, quality systems, HACCP, sanitation, and allergen management, as well as FDA regulations.
• Certification in Six Sigma Black or Green Belt or equivalent preferred. 
• Supplier Quality Assurance or Process Quality Audit - Auditor certification or equivalent. An advanced understanding of quality systems with an emphasis on auditing of suppliers/vendors. 
• Effective analytical, negotiation, problem solving, excellent communication skills, attention to details and ability to work independently.
• Strong knowledge of international product compliance regulations, standards, and testing protocols. (e.g. FDA, TGA, EMA, ISO, REACH, CPSIA, Proposition 65, etc.).
• Excellent understanding of supply chain processes and the ability to work collaboratively with cross-functional teams.
• Excellent communication and presentation skills with the ability to influence stakeholders at all levels.
• Detail oriented, analytical and ability to work effectively in a fast-paced environment.
• International and domestic travel required (up to 30%) including by air, ground and overnight. Willing and able to work additional hours when needed. 

WHAT’S IN IT FOR YOU?

• Competitive compensation and performance-based incentive plans.
• A 100% remote working environment (excluding Laboratory positions), which has been implemented from day one.
• A strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team.
• A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness.
• A high-growth, dynamic environment with opportunities for your direct impact to be felt.
• Paid holidays, company-wide mental health days, and unlimited PTO (based on your country of residence).
• In-person team meetups for optimal collaboration, team building and accelerating productivity.
• A work environment and culture  that is based on high performance, productivity and continuous improvement.
• The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each and every day.
• Access to AG1 products and branded swag.
• Monthly telecom stipend to offset some of the costs of home internet/wifi for eligible team members.
• All other benefits and insurances as required by law, based on your specific country of residence.

AG1 is dedicated to providing equitable and competitive compensation & benefits packages. For this particular role, the base salary range is $163,000 - $208,000 and will ultimately be decided at the offer stage, based on an individual candidate’s level of skills and experience aligned with the needs of this role. Base salary is only one component of total compensation for this position. We provide a competitive mix of base salary, performance bonus, and stock option allocation for eligible roles.

AG1 is an Equal Opportunity Employer. We are committed to inspiring fulfilling lives, starting with a focus on health and we believe this starts in the workplace. We do this by providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where all team members can thrive, feel a sense of belonging, and make a difference in the world together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law. We are an equal opportunity employer.

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